Shaniqua Johnson
The Bronx
Summary
Professional Security Supervisor prepared to oversee and enhance security operations. Demonstrates strong leadership and team collaboration, ensuring high standards and dependable results. Skilled in risk assessment, incident response, and conflict resolution with flexible approach to changing needs. Known for maintaining composure under pressure and fostering safe environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Shift Supervisor
Allied Universal Security Services
New York City
10.2020 - Current
- Ensuring site safety at all times
- Maintaining strict access control protocols
- Implementing innovative security measures
- Efficiently resolved security incidents, maintaining a high standard of safety at all times
- Optimized security measures, proactively identified vulnerabilities, ensuring unwavering site safety.
- Trained new officers on security procedures and best practices for incident management.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Led security improvements, significantly reducing incident response time.
- Provided essential support in crisis situations, resolving incidents with efficiency and a calm demeanor
- Conducted regular patrols, identifying potential hazards or security breaches.
Loss Prevention Detective
Tjx Companies
Brooklyn
06.2015 - 08.2020
- Implemented innovative surveillance techniques
- Collaborated with store management to boost security
- Identified and resolved potential theft risks
- Achieved a 20% reduction in store losses
- Led team in identifying high-risk areas, contributing to a safer shopping environment.
- Monitored security footage with acute attention, identifying subtle theft cues.
- Partnered with store leaders to identify and mitigate theft risks, ensuring a secure shopping ambiance.
- Conducted thorough investigations on theft incidents, utilizing surveillance footage and incident reports.
- Increased store safety by monitoring surveillance cameras, identifying potential risks, and addressing security concerns promptly.
- Streamlined shoplifting apprehension procedures, ensuring the safety of staff and customers while minimizing business disruption.
Direct Care Professional
Federation of multicultural program
Brooklyn
02.2011 - 04.2019
- Elevated patient care by coordinating seamless transportation to essential appointments.
- Ensured adherence to specific dietary needs, enhancing health outcomes for diverse clients.
- Empowered clients through personal hygiene assistance, fostering independence and dignity.
- Implemented innovative cleaning protocols to maintain a safe, sanitary living environment.
- Championed a positive, nurturing atmosphere for clients, contributing to their overall well-being.
- Precisely followed care plans, administering medications and coordinating essential medical appointments.
Education
Diploma -
Thomas Jefferson High School
Brooklyn, NY06-2008
Skills
- Security monitoring
- Theft prevention
- Surveillance monitoring
- Crisis management
- Access control
- Innovative security measures
- Team leadership
- Crime prevention
- Emergency response
- Incipient fire safety training
- Weapons screening
- AED certified
Certification
- FO2 Certification Oct 2022 - Present
- CPR Training Dec 2022 - Present
Timeline
Security Shift Supervisor
Allied Universal Security Services
10.2020 - Current
Loss Prevention Detective
Tjx Companies
06.2015 - 08.2020
Direct Care Professional
Federation of multicultural program
02.2011 - 04.2019
Diploma -
Thomas Jefferson High School
Certifications
F80 Certificate of Fitness
F02 Certificate of Fitness
AED & CPR Certified