Shaniqua Stewart
Brooklyn,NY
Summary
Seasoned Skill Builder with specialized experience in personal and professional development. Known for incorporating innovative strategies to enhance individual abilities and strengths. Proven track record of creating impactful growth plans leading to noticeable improvements in skillsets. With effective communication skills, always eager to inspire myself towards self-improvement and goal realization.
Overview
5
5
years of professional experience
Work History
Baggage Service Agent
American Airlines
Jamaica, New York
08.2024 - Current
- Managed baggage claims for travelers, ensuring accurate tracking and resolution.
- Assisted passengers in locating lost luggage, providing timely updates and support.
- Collaborated with team members to streamline workflows and enhance service efficiency.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sales Associate
Primark
Jamaica, New York
08.2022 - 07.2023
- Assisted customers with product selection and inquiries.
- Assisted customers with inquiries, providing accurate information and support.
- Resolved customer complaints effectively to ensure satisfaction and retention.
- Handled payment transactions securely while adhering to company policies.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Sales Associate
Cinnabon Bakery
Queens, New York
02.2022 - 07.2022
- Maintained cleanliness of kitchen and dining areas throughout shifts.
- Assisted team members in organizing inventory and restocking supplies.
- Provided excellent customer service by addressing inquiries and fulfilling orders.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Greeted customers upon arrival in the dining area.
Sales Associate
Beauty Supply Outlet
Jamaica, New York
03.2021 - 01.2022
- Supported team in achieving daily sales goals through collaboration.
- Engaged with customers to build rapport and encourage repeat visits.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
Education
High School Diploma -
Brooklyn High School For Law And Technology
Brooklyn, NY06-2023
Some College (No Degree) - Criminal Justice
SUNY Delhi College in Delhi, New York
Delhi, NYSkills
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Time management
- Interpersonal skills
- Organizational skills
- Adaptability
- Communication skills
Timeline
Baggage Service Agent
American Airlines
08.2024 - Current
Sales Associate
Primark
08.2022 - 07.2023
Sales Associate
Cinnabon Bakery
02.2022 - 07.2022
Sales Associate
Beauty Supply Outlet
03.2021 - 01.2022
High School Diploma -
Brooklyn High School For Law And Technology
Some College (No Degree) - Criminal Justice
SUNY Delhi College in Delhi, New York
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