Shanique Watt
Saint Albans
Summary
Results-oriented Personal banker with experience in delivering exceptional customer service, managing financial transactions, and providing tailored banking solutions. Skilled in building strong client relationships and driving business growth.
Overview
7
7
years of professional experience
Work History
Associate Relationship Manager
Flagstar Bank
01.2025 - Current
- Reviewed international and domestic wire request forms for accuracy.
- Established new accounts, verifying ID and address documentation.
- Prepared paperwork for online banking setup and client access.
- Developed strong relationships with clients, addressing financial needs.
Client Associate
Signature Bank
01.2022 - 08.2025
- Managed client inquiries and account openings.
- Assisted with resolving service issues and cash management.
- Provided feedback on customer requests and account services.
Bank Teller
Signature Bank
01.2019 - 04.2022
- Processed transactions accurately and maintained cash drawer.
- Handled customer complaints and ensured service quality.
Education
B.S. - Tourism Management, Minor Business Administration
University of Technology Jamaica
Kingston, JASkills
- Operational banking expertise
- Wire transfer management
- Customer Service
- Problem Solving
- Attention to detail
- Flexibility
- Goal oriented
Languages
English
Timeline
Associate Relationship Manager
Flagstar Bank
01.2025 - Current
Client Associate
Signature Bank
01.2022 - 08.2025
Bank Teller
Signature Bank
01.2019 - 04.2022
B.S. - Tourism Management, Minor Business Administration
University of Technology Jamaica