Shanisha Austin
Lafayette,LA
Summary
Dynamic entrepreneur with extensive experience in customer service, retail management, and the food service industry. Owner of Louisiana Snack Pack LLC, successfully managing operations, marketing, and customer satisfaction in the candy business. Proven track record in leadership, team management, and delivering quality service in deli and grocery store settings. Dedicated to creating exceptional customer experiences and driving business growth.
Overview
13
13
years of professional experience
Work History
Owner
Louisiana Snack Pack LLC.
Jeanerette, Louisiana
05.2021 - Current
- Successfully established and operate a thriving candy business, managing all aspects of operations.• Develop marketing strategies to promote products and attract new customers.• Ensure top-notch customer service, building a loyal client base.• Oversee inventory management, ensuring consistent availability of popular products.
Food Service Worker
Our Lady of Lourdes Regional Medical Center
Lafayette, Louisiana
01.2016 - 04.2021
- • Prepared and served meals for hospital patients and staff in adherence to dietary guidelines.• Maintained cleanliness and organization in food preparation areas, ensuring compliance with health and safety regulations.• Provided friendly and efficient service, contributing to patient and staff satisfaction.
Front-End Manager, Deli Worker, Cashier
Winn Dixie Supermarket
Franklin
09.2011 - 11.2015
- • Managed front-end operations, overseeing a team of cashiers and ensuring smooth customer transactions.• Delivered excellent customer service as a cashier and deli worker, fostering positive shopping experiences.• Tracked inventory and coordinated with suppliers to maintain stock levels.
Sales Associate
Stage Stores
Franklin, Louisiana
03.2013 - 08.2015
- • Assisted customers with purchases, providing product knowledge and personalized recommendations.• Organized and maintained the sales floor, ensuring an appealing shopping environment.• Processed transactions accurately and efficiently at the register.
Education
High School Diploma -
Franklin High School
Franklin, Louisiana05-2012
Skills
Customer Service Excellence
Team Leadership and Management
Sales and Marketing Strategy
Inventory and Stock Management
Cash Handling and Reconciliation
Business Operations and Development
Timeline
Owner
Louisiana Snack Pack LLC.
05.2021 - Current
Food Service Worker
Our Lady of Lourdes Regional Medical Center
01.2016 - 04.2021
Sales Associate
Stage Stores
03.2013 - 08.2015
Front-End Manager, Deli Worker, Cashier
Winn Dixie Supermarket
09.2011 - 11.2015
High School Diploma -
Franklin High School