Shanita Robertson
3704 Woodbine Avenue ,MD
Summary
Proven achiever with extensive experience in logistics and security, notably with Admiral Security Services, Inc. Skilled in worksite safety and quality control, adept at reducing waste and enhancing customer satisfaction. Excelled in fostering team adherence to safety standards and improving operational efficiency. Demonstrates strong leadership and schedule management abilities, ensuring project compliance and excellence.
Overview
9
9
years of professional experience
Work History
Logistics Contractor
BCK
Elkton, MD
01.2023 - 08.2023
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Reduced client complaints by implementing a more effective customer service strategy.
- Frequently inspected production area to verify proper equipment operation.
Armed Security Supervisor
Admiral Security Services, Inc.
Baltimore, MD
07.2021 - 11.2022
- Ensured the physical safety of employees, visitors, and property by conducting thorough inspections of facilities regularly.
- Supervised a team of armed security officers, ensuring adherence to policies and procedures while fostering a positive work environment.
- Inspected security design features, installations, and programs to verify compliance with applicable standards and regulations.
- Monitored work of contractors in design, construction, and startup phases of security systems.
Security Officer
Assisted Protection
Hunt Valley, MD
09.2020 - 07.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Certified Nursing Assistant
Levindale Rehabilitation Center
Baltimore, MD
06.2015 - 09.2020
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Documented care actions by completing records and logs in medical software system.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Packer Operator
Pii
Hunt Valley, MD
02.2014 - 04.2015
- Managed multiple tasks simultaneously while maintaining accuracy during high-volume periods.
- Reduced waste materials through careful planning of packing strategies and efficient use of resources.
- Implemented quality control measures to ensure consistency in product appearance, leading to increased customer satisfaction rates.
Education
Business Management - Management Information Systems
New Town High School
Owings Mills, MD06.2008
Skills
Worksite safety
Safety knowledge
Safety Compliance
Schedule Management
Scheduling and Planning
Quality Control
Safety understanding
Equipment Repair
Supply Management
Site Safety Management
Timeline
Logistics Contractor
BCK
01.2023 - 08.2023
Armed Security Supervisor
Admiral Security Services, Inc.
07.2021 - 11.2022
Security Officer
Assisted Protection
09.2020 - 07.2021
Certified Nursing Assistant
Levindale Rehabilitation Center
06.2015 - 09.2020
Packer Operator
Pii
02.2014 - 04.2015
Business Management - Management Information Systems
New Town High School