Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shanita Wilson

Arlington,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bus Driver

MISD
03.2023 - Current
  • Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
  • Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
  • Inspected vehicles prior to each shift for mechanical defects or malfunctions.
  • Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
  • Reported any incidents that occurred during route travel to management personnel immediately.

Factory Worker

General Motors Co
05.2022 - 03.2023
  • Operated machinery to produce parts and products according to specifications.
  • Reported defective items to supervisors for further inspection or repair.
  • Assisted in the assembly of components into finished products.

Customer Service Representative

Aetna, CVS Health
07.2020 - 05.2022
  • Provided customers with information regarding plan features, pricing, and availability.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.
  • Maintained accurate records of all insurance transactions using computer software systems.

Crew Leader

Manheim Auto Auction
07.2017 - 02.2020
  • Directed team of 10-15 crew members in daily operations and assigned tasks.
  • Monitored and evaluated performance of crew members, providing feedback and coaching as needed.
  • Operated equipment with strong focus on safety and ground communication.
  • Trained new hires on job duties, safety protocols, and company policies.

Education

Property & Casualty Adjustor Certification - Insurance

Claims Adjuster Academy
06-2006

High School Diploma -

Grover Cleveland High School
Buffalo, NY
06.2006

Skills

  • Conflict Mediation
  • Account Management
  • Call Documentation
  • Map Reading
  • Regulatory Compliance
  • Customer Service
  • Database Research
  • Documentation And Reporting
  • Highly motivated
  • Database Management
  • Customer service and support
  • Computer Skills

Certification

Licensed All Lines Insurance Adjuster (Texas)

#3141337

Alacrity Solutions:

State Farm Fire Certification, Insurance

State Farm Telephony Certification, Insurance

State Fram Auto Certification, Insurance

Completed: Mar 2024

FEMA

National Flood Insurance Program Course

Completed: April, 2024

Timeline

Bus Driver

MISD
03.2023 - Current

Factory Worker

General Motors Co
05.2022 - 03.2023

Customer Service Representative

Aetna, CVS Health
07.2020 - 05.2022

Crew Leader

Manheim Auto Auction
07.2017 - 02.2020

Property & Casualty Adjustor Certification - Insurance

Claims Adjuster Academy

High School Diploma -

Grover Cleveland High School

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Shanita Wilson