Shaniya Clark
Aspiring Law Enforcement Officer
Cincinnati,OH
Summary
Motivated and dependable professional with experience working in fast paced, high responsibility environments. Strong communication, problem solving, and organizational skills with a proven ability to remain calm and professional while handling urgent situations. Committed to public service, teamwork, and maintaining high standards of accountability and professionalism.
Overview
5
5
years of professional experience
Work History
Emergency Services Representative
Cincinnati Children's Hospital
09.2023 - Current
- Developed and maintained good rapport and cooperative working relationships with providers, staff and patients.
- Maintained accurate patient records, ensuring seamless information flow between emergency personnel, hospitals, and insurance providers.
- Boosted efficiency of emergency services by accurately documenting call information using computer-aided dispatch systems.
- Maintained productivity and quality standards at all times.
- Responded to urgent concerns and coordinated information between emergency personnel, hospitals, and other services while maintaining professionalism and accuracy.
Teacher's Assistant
Cincinnati Public Schools
09.2022 - 04.2023
- Enhanced students'' critical thinking skills through problem-solving activities and group collaboration exercises.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
- Promoted respectful behavior, accountability, and collaboration among students in a structured classroom environment.
Otolaryngology Scheduler
The Christ Hospital Health Network
11.2021 - 08.2022
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Proactively addressed potential risks within the schedule by conducting thorough analyses and implementing preventive measures where necessary.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Education
High School Diploma -
St. Bernard Elmwood Place Highschool
Cincinnati, OH 05.2001 -
Skills
- Customer relations
- Problem-solving
- Time management
- Verbal and written communication
- Critical thinking
- Adaptability and flexibility
- Situational awareness
- Report documentation
- Conflict resolution
Timeline
Emergency Services Representative
Cincinnati Children's Hospital
09.2023 - Current
Teacher's Assistant
Cincinnati Public Schools
09.2022 - 04.2023
Otolaryngology Scheduler
The Christ Hospital Health Network
11.2021 - 08.2022
High School Diploma -
St. Bernard Elmwood Place Highschool
05.2001 -