Shaniya Shepard
Ocala,FL
Overview
7
7
years of professional experience
Work History
Dct/Phlebotomist
Grifols
11.2023 - 03.2024
- Performed venipuncture.
- Conducted pre-donation medical screening
- Managed specimen labeling, processing, and storage according to standard operating procedures
- Assisted with patient education on proper sample collection and preparation techniques.
- Sets up, disconnects, and operates the automated plasmapheresis machines
Accounting and Information Clerk - Temp Position
Manpower
06.2023 - 07.2023
- Data entry.
- Indexing client case file.
- Retrieving files electronically.
Pharmacy Technician - Hired Under 1 Year Contract
Wells Pharmacy
11.2021 - 11.2022
- Handled outbound/inbound phone calls.
- Verify medication orders and ensure proper dosages.
- Ensured accuracy and efficiency in filling and dispensing prescriptions.
- Maintained confidential patient records and complied with all HIPAA regulations.
Inside Sales Representative
West Shore Home
03.2019 - 10.2021
- Managed inbound/outbound calls.
- Set appointments and provided quotes.
- Helped current and potential customers.
- Provided information on home improvement.
Cashier/Cook
Mcdonalds
05.2017 - 01.2019
- Organized and stocked products.
- Handled the preparation of food for customers.
- Assisted high volumes of orders for customers in a professional manner.
Receptionist
Red Roof Inn
11.2018 - 12.2018
- Greeted visitors.
- Handled incoming calls.
- Assisted with administrative tasks such as booking rooms, data entry, document preparation.
Education
Medical Administrative Assistant 04/2024-Present -
Rasmussen University
Ocala, FLBusiness Administration Certificate 6/2023-04/2024 -
Rasmussen University
Phlebotomy Certification 06/2020-12/2020 -
Marion Technical College
Skills
Sales
Data entry
Inside sales
Front desk
Leadership
Cash handling
Microsoft software
Customer service
Clerical experience
Medical terminology
Administrative Work
Database administration
Timeline
Dct/Phlebotomist
Grifols
11.2023 - 03.2024
Accounting and Information Clerk - Temp Position
Manpower
06.2023 - 07.2023
Pharmacy Technician - Hired Under 1 Year Contract
Wells Pharmacy
11.2021 - 11.2022
Inside Sales Representative
West Shore Home
03.2019 - 10.2021
Receptionist
Red Roof Inn
11.2018 - 12.2018
Cashier/Cook
Mcdonalds
05.2017 - 01.2019
Medical Administrative Assistant 04/2024-Present -
Rasmussen University
Business Administration Certificate 6/2023-04/2024 -
Rasmussen University
Phlebotomy Certification 06/2020-12/2020 -
Marion Technical College
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