Summary
Overview
Work History
Education
Skills
References
Timeline
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Rhonda Gillum

Austin,Tx

Summary

Data Entry Receiving & Sales Coordinator Sales Associate These positions required the ability to meet the customers needs in an appropriate manner in which satisfied both the customer and store policy. Working in the Jewelry Department required one-on-one customer service which required patience and the ability for detailed listening.

Overview

31
31
years of professional experience

Work History

DCT 2/Phlebotomist

Grifols Biomat USA
09.2021 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.

Receiving Processor

Amazon DAU2
05.2019 - 08.2021
  • Reduced order discrepancies with meticulous attention to detail when inspecting and sorting received items.
  • Demonstrated adaptability in handling various types of shipments, including high-value merchandise.
  • Maintained accurate records of incoming shipments, supporting effective inventory management practices.
  • Improved team productivity by providing guidance and assistance to junior staff during the receiving process.
  • Promoted a clean work environment by consistently disposing of packaging materials and keeping work areas clutterfree.

Receiving and Sales Associate

Wal-Mart Supercenter
05.2000 - 07.2009
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Wal-Mart Home Store
05.1994 - 05.1997
  • Setting modulers
  • Price changes
  • Making and flagging merchandise with proper signage
  • Claims

Education

High School Diploma - Strong Vocational Office Education

Richard King High School
Corpus Christi, TX
01.1971

Skills

  • HIPAA compliance
  • Patient confidentiality
  • Blood collection techniques
  • Venipuncture expertise
  • Customer service
  • Teamwork and collaboration

References

  • Yvonne Gonzalez, (512) 865-4200
  • Virginia Wilson, (210) 414-7969
  • Criselda Benavides, (210) 912-9314
  • Michael Gillum, (512)630-9061

Timeline

DCT 2/Phlebotomist

Grifols Biomat USA
09.2021 - Current

Receiving Processor

Amazon DAU2
05.2019 - 08.2021

Receiving and Sales Associate

Wal-Mart Supercenter
05.2000 - 07.2009

Sales Associate

Wal-Mart Home Store
05.1994 - 05.1997

High School Diploma - Strong Vocational Office Education

Richard King High School

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Rhonda Gillum