Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Personal Care Assistant
Gloria’s Angels Home HealthCare
Portsmouth, VA
05.2019 - 03.2025
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
Fulfillment Lead
QVC Distribution Center
Suffolk, VA
07.2024 - 12.2024
Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
Conducted regular safety audits within the warehouse environment, addressing any potential hazards promptly.
Maintained open communication channels between departments involved in the supply chain process, facilitating smooth information flow.
Managed incoming shipments from vendors by scheduling appropriate receiving times and organizing labor resources efficiently.
Ensured proper documentation of all shipments, minimizing delays due to customs or other regulatory requirements.
General Production Worker
Smithfield Packing
Smithfield, Va
08.2020 - 11.2020
Inspected final products to assess compliance with quality standards and established tolerances.
Used hand trucks and forklifts to load, unload, and transport items.
Maintained a clean work environment, ensuring compliance with both company standards and regulatory requirements.
Enhanced team productivity by collaborating with coworkers to achieve daily goals and meet deadlines.
Boosted workplace safety through adherence to company policies and procedures, resulting in a decrease in accidents.
Streamlined assembly processes for increased efficiency, utilizing various tools and machinery as required.
Cashier Team Lead
Duck Thru Food Stores
Franklin, Va
09.2018 - 04.2019
Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Assisted customers by answering questions and fulfilling requests.
Communicated with customers and team members to solve problems.
Processed both cash and card purchases and returns.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Personal Care Assistant
Elite Home Health Care
Franklin, Va
02.2018 - 08.2018
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
Promoted independence with structured routines and clear communication to support clients in their daily lives.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Team Leader
Wendy’s
Franklin, Va
09.2015 - 12.2016
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Worked well in a team setting, providing support and guidance.
Greeted customers promptly and took orders to keep flow of traffic moving.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.