Shaniyah Hunter
Fort Myers,FL
Summary
Dynamic and results-oriented professional with extensive experience in retail and customer service, notably at Home Depot. Excelled in enhancing shopping experiences and resolving issues, demonstrating exceptional problem-solving and teamwork skills. Proven track record in boosting customer satisfaction and efficiently managing transactions, underscoring a commitment to excellence and collaborative success.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Home Depot
05.2023 - Current
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Crew Team Member
Culver's Restaurant
08.2022 - 05.2023
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Retail Sales Associate
TJ Maxx, TJX Companies
11.2021 - 06.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
Retail Sales Cashier
Marshalls
08.2021 - 11.2021
- Increased customer satisfaction by providing efficient and accurate checkout services.
- Supported store promotions by communicating current offers to customers during their shopping experience.
- Enhanced store reputation with excellent customer service, addressing concerns and resolving issues promptly.
- Collaborated with fellow employees to maintain a cohesive work environment focused on achieving sales targets and exceptional customer service standards.
Education
Associate of Arts - Diagnostic Medical Sonography
Florida SouthWestern State College
Fort Myers, FL06.2025
High School Diploma -
Dunbar High School
Fort Myers, FL05.2023
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Customer Assistance
- Store Opening and Closing
- Cash Handling
Timeline
Retail Sales Associate
Home Depot
05.2023 - Current
Crew Team Member
Culver's Restaurant
08.2022 - 05.2023
Retail Sales Associate
TJ Maxx, TJX Companies
11.2021 - 06.2022
Retail Sales Cashier
Marshalls
08.2021 - 11.2021
Associate of Arts - Diagnostic Medical Sonography
Florida SouthWestern State College
High School Diploma -
Dunbar High School
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