SHANJIDA SHARMIN JAKY
LA,California
Summary
Strategic-thinking Business Development Manager with history of transforming inefficient, underperforming operations into successful enterprises. Accomplished communicator with talent for building over-achieving teams. Dedicated to continuous improvement and achieving market-leading results.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Business Development Manager
Khoji Sky Diamond Travels
12.2021 - 04.2023
- Digital marketing activity, growing up the social media reach and corporate dealing with sub agencies
- Became the main representative in Naples province for airlines travel
- Expert and got special trained from airlines ticketing software and service.
- Streamlined internal processes by introducing innovative tools and technologies, enhancing overall operational efficiency.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
E-commerce, Virtual Office management and Store Manager
Tic Accessories INC
08.2019 - 11.2021
- Arrange in-person and online appointments to provide guidance on various matters to the company owners
- Promotional Email template Creation for product marketing Sending Email, Email Marketing
- E-commerce Site managing, Product listing Collecting and sourcing Product
- Promotional video create, visual graphics content for social site marketing
- EBay & Amazon store management, Product research Best-selling Product sourcing or others Sisters concern about fulfillment storage support Company finance and account management support or other work follow-up
- Administrative work handled for sister concern consultancy educational farm in UK as an education consultant service.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
Assistant manager of Business Development
Agro Arena Associates Ltd
12.2020 - 10.2021
- Look after the sales in agro farm 64 districts all branches
- Mainly responsible for developing the sister concern company, Laguna Hotel & beach Resort
- Digital & social connection improvement and developing new creative ideas for companies recognition in Bangladesh
- Take care of all the corporate companies dealing for collaboration.
- Conducted market research to identify potential areas for expansion and competitor trends.
- Analyzed sales data to identify patterns of success or areas requiring improvement, adjusting tactics accordingly for future pursuits.
It & HR(Replacement Intern)
Hotel Kollol By J & Z Group
08.2020 - 11.2020
- Handling the IT Department all work
- Business systems, office systems, computer networks, and telephony systems throughout the hotel/resort Employer-Employee Relations
- Overseeing employee attendance and working schedules, including paid time off, overtime and breaks
- Manage Employee Benefits
- Improved project outcomes by conducting thorough market research that informed strategic marketing decisions.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
E-commerce Executive & Business Development Manager
SNM Apparels
04.2020 - 11.2020
- E-commerce site management & Sales
- Amazon & eBay store management
- Production handling and shipping
- Product manufacturing guidelines for Amazon
- Became the main responsible person for Amazon Product listing, optimization, and others B2B business support.
- Managed customer feedback effectively by addressing concerns promptly and incorporating suggestions into future improvements.
- Optimized paid advertising efforts across various digital channels, resulting in a higher return on investment.
Education
MBA - Management Information Systems
International American University
Los Angeles, CA 05.2023 - Current
Bachelor of Science - Computer Science & Technology
Tianjin Agricultural University
Tianjin, China 05.2018 - 05.2022
Intermediate School Education - Science
Hajera-Taju Degree College
Chittagong , Bangladesh 06.2015 - 05.2017
Skills
Customer relationship Management
undefinedPersonal Information
Date of Birth: 11/15/1999
Timeline
MBA - Management Information Systems
International American University
05.2023 - Current
Business Development Manager
Khoji Sky Diamond Travels
12.2021 - 04.2023
Assistant manager of Business Development
Agro Arena Associates Ltd
12.2020 - 10.2021
It & HR(Replacement Intern)
Hotel Kollol By J & Z Group
08.2020 - 11.2020
E-commerce Executive & Business Development Manager
SNM Apparels
04.2020 - 11.2020
E-commerce, Virtual Office management and Store Manager
Tic Accessories INC
08.2019 - 11.2021
Bachelor of Science - Computer Science & Technology
Tianjin Agricultural University
05.2018 - 05.2022
Intermediate School Education - Science
Hajera-Taju Degree College
06.2015 - 05.2017
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