Shanley kezer
napa,CA
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Sales Representative
loop gas station
Napa, CA
04.2022 - 07.2024
- Balanced daily transactions on a computerized point-of-sale system.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Discounted purchases by scanning and redeeming coupons.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Issued receipts, refunds, credits or change due to customers.
- Helped with purchases and signed customers up for rewards program.
- Welcomed customers, offering assistance to help find store items.
Construction Worker
scott busbies
Martinez, CA
04.2020 - 05.2022
- Gained independent working skills and guided and mentored less experienced team members.
- Maintained baseline safety knowledge to improve deficient areas and meet code.
- Installed sewer, water or storm drain pipes using pipe-laying machinery or laser guidance equipment.
- Utilized power tools such as saws, drills and sanders when necessary on projects.
- Notified supervisors of faulty operations and defective materials to improve production.
- Completed general carpentry, electrical, mechanical, HVAC and plumbing installations and repairs.
- Lubricated, cleaned or repaired machinery or equipment.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Mixed concrete, mortar and other materials to prepare building material.
Education
Associate of Science - Electrical Engineering
Napa Valley College
Napa, CASkills
- [Type] sales techniques
- Business growth and retention
- Relationship building
- Sales techniques
- Customer education
- Account management
Certification
i have a liquor license and a food handlers license
Timeline
Customer Service Sales Representative
loop gas station
04.2022 - 07.2024
Construction Worker
scott busbies
04.2020 - 05.2022
i have a liquor license and a food handlers license
Associate of Science - Electrical Engineering
Napa Valley College
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