Shanna Bottoni
Beaumont
Summary
Dynamic operations leader with a robust track record in managing multiple departments and driving operational efficiency. Expertise in strategic planning and team leadership has resulted in enhanced customer satisfaction and high service standards. Successfully built and facilitated company operations from the ground up, ensuring compliance with industry regulations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
General Manager/Chief of Staff/Operations Manager/DM
Excel Riverside Inc
Riverside
2021.08 - Current
- I am the General Manager, Operations Manager, HR, Payroll, Cannabis Buyer, I also overlook the entire company.
- I have built and facilitated this company from an empty building.
- I am in charge of all departments.
- We have over three licenses for this facility.
- I Open and Close the store.
- Conduct Inventory and daily cycle counts.
- Provide product knowledge.
- Provide client services through 5 Star Service.
- Manage employees performance and maintain quality maintenance throughout the store.
- Scheduling, Shipping and Receiving through Metric intake, Adhering to DCC Requirements, Weedmaps Editing, ordering, Marketing, Promotions, Visuals, Billing, Quick books, Payroll, Accounting, Yelp and Google, and Maintaining Daily Goals and operations, while adhering to new COVID regulations and future development and guidelines.
Store Manager
Fragrance Outlet
Cabazon
2021.05 - 2021.08
- Manager, I manage and maintain visual of fragrance and design and push the sales through strategic planning and enhanced management skills over 25 years.
- I am extremely familiar with the fundamentals that evolve marketing and networking through experience and many years of using special techniques, and training to create events and fashion shows.
- I manage schedules, shipping receiving, payroll, budgets, plans and goals with P&L Investment and Inventory control.
Store Manager/District Manager
Mr. Nice Guy MNG Retail
Palm Springs
2019.12 - 2021.05
- Open and Close, Conduct Inventory and daily cycle counts.
- Provide product knowledge.
- Provide client services through 5 Star Service.
- Manage employees performance and maintain quality and maintenance throughout the store.
- Scheduling, Shipping and Metric intake, Receiving, Weedmaps, Marketing, Promotions, Yelp and Maintaining Daily Goals and operations daily while adhering to new COVID regulations.
Store Manager
St John Knits
Cabazon
2018.02 - 2019.12
- Manager, I manage and maintain luxury clothing and the sales through strategic planning and enhanced management skills over 25 years.
- I am extremely familiar with the fundamentals that evolve marketing and networking through experience and many years of using special techniques, and training to create events and fashion shows.
- I manage schedules, shipping receiving, payroll, budgets, plans and goals with P&L Investment and Inventory control.
Store Manager
Tommy Bahama
Cabazon
2014.09 - 2018.02
- Responsibilities: Recruit, Schedules, Payroll, Training, Visuals, Stock receiving and shipping, Maintain Store Key Values and Goals, Clientele, Manage an average of 16 employees.
- Marketing, Events.
Store Manager
Samsonite
Cabazon
2010.05 - 2018.02
- Manage team of eight, control inventory, shipping and receiving back and forth from the offsite to the store.
- Maintain goals and KPI's.
- Manage schedules and Hiring.
- Maintain maintenance of the store and offsite.
- Write performance reviews and maintain all requirements of the Store Manager including Marketing, Promotions and events.
Store Manager
Furla
Cabazon
2005.11 - 2010.05
- Sell Luxury brand Handbags and Accessories.
- Maintain a staff of six or more.
- Hiring, Scheduling, Shipping and Receiving.
- Maintain offsite Storage unit to and from store.
- Commission atmosphere.
- Maintain the goals and objectives of the store.
Education
Medical Office Management - Diploma
Bryman College
San Bernardino, CABanning High School -
Banning High School
Banning, CALicensed Bartender - Associate
American Bartending School
Palm Desert, CASkills
- Microsoft Outlook
- Employee evaluation
- Merchandising
- Implementing lean manufacturing processes
- Retail Management
- Store Management Experience
- Hiring
- Manufacturing management
- Time management
- Payroll
- Performance Improvement (PI)
- Senior leadership
- Leadership
- Medical Records
- GRM
- Department manager (finance)
- QuickBooks
- Financial concepts
- Medical Office Experience
- Employment & labor law
- Management
- Payroll management
- Time Management
- Office Management
- Finance director experience
- Manufacturing company experience
- Accounts Receivable
- Recruiting
- Medical Billing
- B2B sales
- Key Performance Indicators
- Budgeting
- Inventory Control
- Sales
- Organizational skills
- Staffing management
- Medical Coding
- Account management
- Strategic Planning
- POS
- Communication skills
- Financial software
- Cash management
- Executive officer (finance)
- Human Resources
- Profit & Loss
- Conflict management
- Benefits administration
- Computer skills
- Pricing
- Customer service
- Supervising experience
- Scheduling
- Medical Office Management
- Team Building
- Inbound logistics
- Manager (finance)
- Microsoft Excel
- Microsoft Office
- Hospitality
- Cash Handling
- Microsoft Office, Microsoft Word
- Typing
Certification
- Bartender License, 04/18, Present
- Armed Security License, 01/20, 10/27
Additional Information
I have worked in Cabazon Outlets since 1996. I started as a PT Sales Associate at Esprit, then as Assistant Manager at Ann Taylor and Perry Ellis, etc. I have grown to Store Manager in multiple stores in Cabazon Outlets over 21 years of experience in Store Management and Sales Operations.
Personal Information
Willing To Relocate: Anywhere
Timeline
General Manager/Chief of Staff/Operations Manager/DM
Excel Riverside Inc
2021.08 - Current
Store Manager
Fragrance Outlet
2021.05 - 2021.08
Store Manager/District Manager
Mr. Nice Guy MNG Retail
2019.12 - 2021.05
Store Manager
St John Knits
2018.02 - 2019.12
Store Manager
Tommy Bahama
2014.09 - 2018.02
Store Manager
Samsonite
2010.05 - 2018.02
Store Manager
Furla
2005.11 - 2010.05
Medical Office Management - Diploma
Bryman College
Banning High School -
Banning High School
Licensed Bartender - Associate
American Bartending School