Shanna Gastelum
Summary
Developed extensive customer service and sales skills in fast-paced retail environment, seeking to transition into new field. Expertise in handling transactions, managing inventory, and resolving customer issues. Committed to leveraging transferrable skills to contribute effectively in new role.
Overview
1
1
year of professional experience
Work History
Sales Assistant
2loko Shop
07.2024 - 11.2024
- Managed customer inquiries, complaints, and returns to ensure positive client experiences.
- Assisted customers in locating products and checking inventory across multiple sites.
- Recommended complementary purchases, resulting in increased revenue opportunities.
Barista
Kung Fu Tea
01.2024 - 10.2024
- Developed strong knowledge of menu
- carrying out routine cleaning tasks as part of daily responsibilities
Education
No Degree - Political Science
University of Redlands
Redlands, CA06-2028
High School Diploma -
Indian Springs High School
San Bernardino, CA05-2024
Skills
- Team collaboration
- Strong communication and interpersonal skills
- Adaptable and flexible
- Positive customer engagement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Assistant
2loko Shop
07.2024 - 11.2024
Barista
Kung Fu Tea
01.2024 - 10.2024
No Degree - Political Science
University of Redlands
High School Diploma -
Indian Springs High School