Shanna Givens
Thomson,GA
Summary
Self-motivated multitalented with strong organization and project management skills. Coordinating multiple, concurrent tasks efficiently and with attention to detail. Strong communication with all levels of workforce, from business executives to hourly workers.
Overview
25
25
years of professional experience
Work History
YouTube Content Creator
Creative Stitch N Diva
Jersey City , NJ
06.2011 - Current
- Generated weekly performance reports summarizing key metrics from all channels used in campaigns.
- Developed content strategies for social media platforms such as Facebook, Twitter, and Instagram.
- Managed social media accounts associated with the YouTube channel.
- Created custom designs for clients, meeting deadlines and specifications.
SITE COORDINATOR
Labcorp of America
Hazlet, NJ
01.2009 - 12.2010
- Reviewed patient records for completeness prior to testing or drawing specimens from patients.
- Obtained blood specimens through venipunctures and fingerstick.
- Resolved any customer service issues promptly by providing timely information or assistance.
- Assisted in the training of new phlebotomists.
- Processed samples accurately and efficiently.
- Monitored inventory levels of supplies used in phlebotomy services.
DR TAONEI MUSHAY
OB/GYN
jersey city, nj
01.2000 - 06.2008
- Resolved customer complaints regarding administrative or clinical services rendered by the team of medical assistants.
- Maintained records of employee attendance, discipline issues, leave requests, training sessions attended by employees.
- Registered new patients into practice management software program accurately entering demographic information.
- Filed insurance claims forms in accordance with applicable regulations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Provided assistance to medical staff in performing minor surgical procedures.
Education
MEDICAL ASSISTANT -
Ultrasound Diagnostic
New York City, NY05-2000
Skills
- Data Entry
- Customer Service
- Problem Solving
- Project Management
- Organizational Skills
- Audience Engagement
- Client Consultations
- Social Media Management
- Multitasking
- Time Management
- Self Motivation
- Adaptability and Flexibility
- Excellent Communication
Timeline
YouTube Content Creator
Creative Stitch N Diva
06.2011 - Current
SITE COORDINATOR
Labcorp of America
01.2009 - 12.2010
DR TAONEI MUSHAY
OB/GYN
01.2000 - 06.2008
MEDICAL ASSISTANT -
Ultrasound Diagnostic
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