SHANNA LILLIUM
BARRETT,US
Summary
Dynamic professional with extensive experience as a Real Estate Office Administrator at Counselor Realty Inc of Alex, excelling in regulatory compliance and client communication. Proven track record in enhancing operational efficiency and managing complex schedules. Skilled in legal documentation and team leadership, driving significant improvements in service delivery and client satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Real Estate Office Administrator
Counselor Realty Inc of Alex
Alexandria, MN
10.2024 - Current
- Coordinated licensing for new agents and brokers, ensuring regulatory compliance.
- Monitored continuing legal education completion for all agents consistently.
- Managed 19 broker/owners’ schedules, accommodating individual preferences for client meetings and closings.
- Filed LLC renewals while efficiently managing business renewals to meet deadlines.
- Oversaw management of Business and Trust Accounts to maintain financial integrity.
DEPUTY RECORDER
Grant County
Elbow Lake, US
02.2022 - Current
- Manage property records, ensuring compliance with state regulations and improving efficiency.
- Process legal documents, enhancing record-keeping systems and reducing errors.
- Facilitate public access to records, providing exceptional customer service and resolving inquiries.
- Collaborate with county officials to streamline processes, resulting in faster turnaround times.
- Utilize advanced software for data entry and retrieval, ensuring up-to-date and precise records.
- Provide exceptional support to team members, leveraging strong communication skills to facilitate smooth workflow and resolve issues promptly.
- Analyzed property record data, identifying discrepancies and implementing corrective actions to maintain regulatory compliance and data accuracy.
- Improved legal document processing, enhancing system efficiency and reducing error rates, resulting in significant time savings.
- Worked with county officials to optimize record-keeping processes, leading to faster turnaround times and improved public service.
- Leveraged advanced software tools for data management, ensuring records are up-to-date and easily retrievable, streamlining departmental workflow.
- Performed Passport Acceptance in compliance with The US Department of State standards.
- Issued Marriage Licenses.
PARALEGAL/LEGAL ASSISTANT
Nilson Brand Law
Fargo, US
09.2019 - 11.2022
- Managed case documentation and legal research, leading to successful case outcomes and enhanced team efficiency.
- Assisted attorneys in trial preparation, fostering a team-oriented environment and ensuring timely submission of legal documents.
- Reviewed and organized legal documents with precision, contributing to streamlined case management and improved accuracy.
- Coordinated client communications and case updates, driving client satisfaction and maintaining high levels of case progress.
- Provided administrative support and maintained confidentiality, ensuring smooth office operations and trust within the team.
- Prepared detailed legal briefs and motions, resulting in favorable rulings and reinforced client trust.
- Ensured clients were listened to and helped manage emotional and difficult situations to ensure the client felt heard, and confident in their attorney to handle their case.
SCHOLARSHIP ADMINISTRATOR
Lakes & Prairies Community Action
Moorhead, US
09.2018 - 09.2020
- Managed scholarship applications, ensuring timely processing and compliance with guidelines.
- Increased scholarship disbursement efficiency, reducing processing time by 12%.
- Collaborated with educational institutions to enhance applicant support and outreach.
- Resolved application issues, improving applicant satisfaction and program transparency.
- Analyzed applicant data to identify trends, informing future scholarship criteria.
- Managed scholarship applications, ensuring compliance with guidelines and improving the award process efficiency.
- Worked closely with educational institutions to streamline scholarship distribution, enhancing student support and program transparency.
- Enhanced scholarship program effectiveness by implementing new application processes, resulting in higher student satisfaction.
- Oversaw scholarship fund allocation, meticulously verifying applicant information to ensure accuracy and fairness in awards.
- Worked closely with Child Care centers during the COVID-19 pandemic to ensure they would continue to receive payment while children were kept home for their safety and to ensure the centers were available to children once the pandemic was over.
IPS PLACEMENT PRACTITIONER
The Occupational Development Center Inc
Alexandria, US
09.2018 - 08.2019
- Assisted clients in securing employment, leading to significant job placement success.
- Collaborated with employers to create tailored job opportunities, enhancing client satisfaction.
- Conducted comprehensive assessments to identify client strengths, resulting in effective job matches.
- Provided ongoing support to clients, ensuring sustained employment and career growth.
- Developed individualized employment plans, improving client job readiness and marketability.
- Collaborated with clients to identify employment goals, providing ongoing support and resources to ensure successful job placement.
- Facilitated job placements by developing strong employer relationships, leading to numerous successful employment outcomes.
- Assessed client skills and job market trends to create tailored employment plans, enhancing job placement efficiency.
- Worked closely with multidisciplinary teams to design and implement individualized employment strategies for clients.
- Maintained meticulous records of client progress and employer feedback, ensuring accurate reporting and continuous improvement.
PARALEGAL/LEGAL ASSISTANT
Thornton, Dolan, Bowen, Klecker & Burkhammer, PA
02.2017 - 02.2018
- Drafted legal documents and correspondence, enhancing case preparation efficiency by 40%.
- Conducted thorough legal research, supporting attorneys in winning 85% of cases.
- Managed client communication, ensuring timely updates and improved client satisfaction.
- Organized and maintained case files, streamlining document retrieval and reducing errors.
- Assisted in trial preparation, contributing to successful litigation outcomes.
PARALEGAL/LEGAL ASSISTANT
Leuthner & Huether Ltd Law Office
01.2017 - 12.2017
- Drafted and reviewed legal documents, ensuring accuracy and compliance with regulations.
- Assisted attorneys in trial preparation, contributing to successful case outcomes.
- Managed client communications, enhancing client satisfaction and retention.
- Conducted legal research, providing critical information for case strategies.
- Organized and maintained case files, improving office efficiency and workflow.
- Worked with Quickbooks for bankruptcy cases.
MANAGER/BARTENDER
The Melby Outpost
Melby, US
07.2002 - 07.2012
- Managed daily bar operations, ensuring high customer satisfaction and efficient service.
- Led a team of bartenders, improving workflow and reducing wait times.
- Implemented inventory control measures, reducing waste and increasing profitability.
- Trained staff in mixology and customer service, enhancing overall guest experience.
- Resolved customer complaints promptly, maintaining a positive atmosphere.
- Led a dynamic team, optimized bar operations, and enhanced customer satisfaction through effective management and innovative service strategies.
- Managed daily bar activities, supervised staff, ensured compliance with health regulations, and drove sales through strategic promotions.
- Fostered a team-oriented environment, coordinated with kitchen staff for seamless service, and maintained high customer satisfaction levels.
- Streamlined inventory processes, reduced waste, improved profit margins, and consistently met sales targets through efficient management.
Education
CRIMINAL PSYCHOLOGY AND FORENSIC PSYCHOLOGY - 2 courses-only enrolled in these two classes for additional knowledge
Bemidji State University
Bemidji, MN01.2016
LAW ENFORCEMENT -
Alexandria Technical College
Alexandria, MN01.2012
PARALEGAL -
Alexandria Technical College
Alexandria, MN01.2010
DIPLOMA -
Evansville High School
Evansville, MNSkills
- Microsoft Office Suite
- Legal research and documentation
- Client communication
- Evidence management
- Regulatory compliance
- Data entry and control
- Scheduling and coordination
- Team leadership
- Problem solving
- Financial reporting
- Office administration
- Project planning
- Customer service excellence
- Performance improvement
- Social media marketing
- Website design and monitoring
- Graphic Design and Daktronics sign management
Certification
- First Responder, 2022, Douglas County, MN
- Basic Life Support, 2022
- Volunteer First Responder and Firefighter, 2022
References
- Kristen Rodgers, Esq., Rodgers Law Office, PLLC, (218) 444-5297
- James Perkett, Esq., Rodgers Law Office, PLLC, (218) 444-5297
- Mark Rodgers, Esq., Rodgers Law Office, PLLC, (218) 444-5297
- Chloe Evans, State of Minnesota/Vocational Rehabilitation, (763) 218-5274
- Donald Bitzan, The Melby Outpost, (320) 391-1188
- Sarah House, Realtor, (218) 770-0567
Personal Information
- Date of Birth: 09/21/83
- Gender: M
References
References available upon request.
Timeline
Real Estate Office Administrator
Counselor Realty Inc of Alex
10.2024 - Current
DEPUTY RECORDER
Grant County
02.2022 - Current
PARALEGAL/LEGAL ASSISTANT
Nilson Brand Law
09.2019 - 11.2022
SCHOLARSHIP ADMINISTRATOR
Lakes & Prairies Community Action
09.2018 - 09.2020
IPS PLACEMENT PRACTITIONER
The Occupational Development Center Inc
09.2018 - 08.2019
PARALEGAL/LEGAL ASSISTANT
Thornton, Dolan, Bowen, Klecker & Burkhammer, PA
02.2017 - 02.2018
PARALEGAL/LEGAL ASSISTANT
Leuthner & Huether Ltd Law Office
01.2017 - 12.2017
MANAGER/BARTENDER
The Melby Outpost
07.2002 - 07.2012
CRIMINAL PSYCHOLOGY AND FORENSIC PSYCHOLOGY - 2 courses-only enrolled in these two classes for additional knowledge
Bemidji State University
LAW ENFORCEMENT -
Alexandria Technical College
PARALEGAL -
Alexandria Technical College
DIPLOMA -
Evansville High School
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