Summary
Work History
Education
Skills
Websites
Timeline
Generic

Shanna Reese

Smyrna,TN

Summary

MBA candidate with expertise in communications, marketing, community engagement, and sales. Skilled at building client and community relationships, driving outreach initiatives, and supporting revenue growth. Seeking a Director of Communications and Community Engagement role to enhance brand presence, strengthen connections, and deliver measurable business impact.

Work History

Sales Operations Assistant

The Outback Builders
  • Provided sales operations support and configured quotes for enhanced efficiency.
  • Managed client relations and leads to maximize business opportunities.
  • Conducted cost analysis and pricing calculations to optimize profitability.
  • Utilized Microsoft Excel and Word for effective business documentation.
  • Supported small business operations through comprehensive administrative tasks.

Graduate Assistant

Middle Tennessee State University
  • Support faculty and students in various academic and administrative tasks.
  • Assist with research projects and data analysis.
  • Code classrooms and assist during classes and office hours.
  • Collaborate with faculty on curriculum development and departmental initiatives.
  • Contribute to the overall academic environment and student success.

Intern

Simple Choice PPE Brokerage
  • Assisted with lead generation and market research to identify potential customers.
  • Managed client communications and built strong customer relationships.
  • Supported the sales team in achieving sales targets and meeting customer needs.
  • Contributed to the development of marketing materials and sales strategies.
  • Managed the social media platforms and utilized insightful data for the company.

Server

Hooters Inc.
  • Provided excellent customer service and ensured a positive dining experience.
  • Took orders and accurately entered them into the POS system.
  • Served food and beverages and addressed any customer requests or concerns.
  • Handled cash transactions and maintained accurate cash register.
  • Collaborated with team members to ensure smooth operations and customer satisfaction.
  • Sold merchandise to meet the company's sales quota and enhance my sales experience.

Education

Master of Business Administration -

Middle Tennessee State University

Communication

University of Tennessee At Chattanooga

High school diploma -

Stewarts Creek High School

Skills

  • Leadership and teamwork
  • Microsoft Office proficiency
  • Adaptability and flexibility
  • Marketing and sales strategies
  • Communication skills
  • Customer service excellence
  • Data analysis expertise
  • Community engagement

Websites

Timeline

Sales Operations Assistant

The Outback Builders

Graduate Assistant

Middle Tennessee State University

Intern

Simple Choice PPE Brokerage

Server

Hooters Inc.

Master of Business Administration -

Middle Tennessee State University

Communication

University of Tennessee At Chattanooga

High school diploma -

Stewarts Creek High School

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