SHANNA REID
Fishers
Summary
Dynamic Registered Nurse leader with extensive experience in behavioral health, emergency care, and healthcare operations. Proven success leading multidisciplinary teams, improving clinical outcomes, and fostering a culture of safety, collaboration, and patient-centered care. Skilled in crisis intervention, psychiatric assessment, risk management, quality improvement, regulatory compliance, and staff development. Recognized for strong leadership, strategic problem-solving, and effective communication while building productive relationships across interdisciplinary teams. Committed to delivering evidence-based, recovery-oriented behavioral health services, mentoring clinical staff, and driving operational excellence to support exceptional patient outcomes and organizational goals.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Staff Nurse
Recovery Centers of America
Indianapolis, IN
04.2026 - Current
- Monitored patient vital signs and reported changes to healthcare team.
- Administered medications and treatments according to established protocols.
- Educated patients and families on treatment plans and recovery processes.
- Collaborated with multidisciplinary teams to optimize patient care strategies.
- Participated in quality improvement initiatives aimed at enhancing the overall safety and effectiveness of behavioral health services provided.
- Completed pre-admission screenings and physical and mental health assessments for psychiatric patients.
- Managed challenging behaviors using non-pharmacological interventions like distraction techniques or redirection, minimizing the use of chemical restraints.
- Collaborated with psychiatrists to adjust treatment plans according to patients'' progress, resulting in more targeted interventions.
- Assessed suicide risk in vulnerable patients using standardized tools, promptly initiating appropriate interventions to ensure their safety.
- Partnered with social workers, counselors, and doctors to develop plans of care.
Brain and Spine Liasion
Ascension St. Vincent Indianapolis Hospital
Indianapolis, IN
08.2025 - 03.2026
- Led initiatives to optimize resource allocation, improving service delivery across departments.
- Streamlined processes to improve operational efficiency and reduce response times.
- Fostered communication between departments to enhance patient care coordination.
- Developed training materials for staff to ensure compliance with hospital policies and procedures.
- Implemented best practices for patient engagement, enhancing overall satisfaction with services provided.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
- Improved interdepartmental collaboration with regular team building activities and open forums for discussion.
Nurse Pharmacy Manager
Pendleton Correctional Facility
Pendleton, IN
09.2024 - 06.2025
- Administered medications and treatments per protocols to ensure patient safety and compliance.
- Conducted health assessments and monitored vital signs to identify changes in patient conditions.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans for inmates.
- Educated patients on chronic disease management, promoting awareness and improving health outcomes.
- Mentored junior nursing staff, enhancing their clinical skills and knowledge of correctional healthcare practices.
- Streamlined documentation processes, ensuring accuracy and compliance with regulatory standards.
- Advocated for inmate health needs during case reviews, facilitating access to necessary medical resources.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
Staff Nurse, Emergency Department
Ascension St. Vincent Indianapolis
Indianapolis, Indiana
09.2019 - 09.2024
- Serve within Emergency Department as Triage RN, Trauma RN, and Stroke coordinator.
- Assessed changes in patient condition and response to treatment using strong critical thinking skills to ensure timely interventions.
- Provided triage nursing in emergency department for patients with varying conditions.
- Administer prescribed medications, monitor vital signs, evaluate effectiveness of treatments and therapies administered.
- Adhere to hospital and departmental policies and regulatory requirements, maintaining a safe work environment.
- Adhere to hospital and departmental policies and regulatory requirements, maintaining a safe work environment.
- Mentor junior staff members on effective communication techniques when interacting with patients and families.
- Collaborated with interdisciplinary teams to create comprehensive discharge plans, ensuring continuity of care and improved patient outcomes.
- Precepted new nurses by providing orientation training on departmental policies and procedures.
- Supervised nursing staff to ensure optimal patient care and adherence to protocols.
- Coordinated emergency response efforts during high-stress situations, enhancing team efficiency.
- Developed training programs focused on advanced life support techniques for nursing staff.
- Managed staffing assignments to optimize resources, ensuring appropriate nurse-to-patient ratios during peak times.
Staff Nurse, Medical Surgical
Ascension St. Vincent Indianapolis
Indianapolis, Indiana
05.2018 - 09.2019
- Administered prescribed medications, monitored vital signs, evaluated effectiveness of treatments and therapies administered.
- Provided direct patient care, including wound care and medication administration.
- Utilized critical thinking skills to assess patient conditions effectively. to assess changes in condition or response to treatment quickly.
- Documented patient care plans and progress notes in medical records, ensuring accurate tracking of treatments and outcomes.
- Cultivated positive relationships with patients, families, and healthcare staff to enhance communication and support patient care.
- Provided guidance and training as a preceptor for new nursing staff. for new nurses by providing orientation training on departmental policies and procedures.
- Achieved promotion to Charge Nurse after demonstrating leadership skills on the unit. after six months on the unit.
Education
Bachelor of Science - Nursing
Indiana Wesleyan University
Marion, IN, US01-2023
Associate of Science - Nursing
Medtech College
Indianapolis01-2014
Skills
- Patient advocacy
- Patient education
- Substance abuse treatment
- Therapeutic communication
- De-escalation techniques
- Quality improvement
- Strong clinical judgment
- Cross-functional teamwork
- Collaborative teamwork
- Critical thinking
- Problem-solving
- Multitasking and organization
- Adaptability and flexibility
- Team leadership
- Compassionate and Caring
Certification
- Indiana RN License: 28242587A
- ACLS, Exp: 12/2026
- TNCC, Exp: 09/2028
- BLS, Exp: 10/2026
Timeline
Staff Nurse
Recovery Centers of America
04.2026 - Current
Brain and Spine Liasion
Ascension St. Vincent Indianapolis Hospital
08.2025 - 03.2026
Nurse Pharmacy Manager
Pendleton Correctional Facility
09.2024 - 06.2025
Staff Nurse, Emergency Department
Ascension St. Vincent Indianapolis
09.2019 - 09.2024
Staff Nurse, Medical Surgical
Ascension St. Vincent Indianapolis
05.2018 - 09.2019
Bachelor of Science - Nursing
Indiana Wesleyan University
Associate of Science - Nursing
Medtech College