Shanna Runnels

Maintained cleanliness and readiness of gym area for rentals at all times.

• Coordinated with stakeholders to deliver timely updates regarding gym availability.
• Processed payments and managed billing transactions efficiently.
• Provided support at youth center as required.

• Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Responded to customer inquiries via phone or email in a professional manner.
• Created spreadsheets in Excel to track data such as vacation requests, sick days .
• Maintained filing system for records, correspondence and other documents.
• Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
• Managed office inventory and placed new supply orders.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Coded and entered daily invoices with in-house accounting software.
• Administered payroll and maintained proper documentation of employee personnel.