Shanna Tivald
Sequim,WA
Summary
Resourceful Director of Environmental Services known for high productivity and efficient task completion. Specialized in waste management, regulatory compliance, and sustainable operations management. Excel in leadership, problem-solving, and communication, ensuring smooth operation and team synergy in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Director of Environmental Services
Healthcare Services Group
Sequim, WA
02.2024 - Current
- Oversaw the daily operations of the environmental services staff.
- Trained, supervised, and evaluated environmental services personnel.
- Developed and implemented environmental services policies and procedures.
- Assessed departmental budget needs and allocated resources accordingly.
- Performed inspections to ensure compliance with safety regulations.
- Conducted regular meetings with staff to discuss performance objectives.
Assistant Manager
Healthcare Services Group
Sequim, WA
01.2024 - Current
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
Light Housekeeper
Healthcare Services Group
Sequim, WA
09.2023 - Current
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Sanitized all areas of the hotel lobby and public restrooms.
- Emptied trash receptacles throughout the property.
Bartender/Server
Oasis Bar and Grill
Sequim, WA
04.2018 - 01.2023
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
Education
Some College (No Degree) - Business Administration
Peninsula College
Port Angeles, WA01-2020
High School Diploma -
Emerald Ridge High School
Puyallup, WA06-2012
Skills
- Work Scheduling
- Environmental Compliance
- Team Supervision
- Delegating Work Assignments
- Hygiene standards
- Regulatory Compliance
- Checking supplies
- Sanitation expertise
Timeline
Director of Environmental Services
Healthcare Services Group
02.2024 - Current
Assistant Manager
Healthcare Services Group
01.2024 - Current
Light Housekeeper
Healthcare Services Group
09.2023 - Current
Bartender/Server
Oasis Bar and Grill
04.2018 - 01.2023
Some College (No Degree) - Business Administration
Peninsula College
High School Diploma -
Emerald Ridge High School
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