Hi, I’m
Shanna Weisbeck
Springtown,TX
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Shanna Weisbeck Experienced Customer Service & Leadership Skills PROFESSIONAL SUMMARY Hardworking, customer oriented HVAC student devoted to the pursuit of education and professional experience. Terrific troubleshooting skills coupled with self-discipline and the ability to meet strict deadlines. Goes above and beyond to ensure customer satisfaction while possessing excellent team spirit, strict organization, and innovative solutions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help the team achieve company goals.
Overview
14
years of professional experience
Work History
DHL Supply ChainFort Worth, TX
Warehouse Forklift Operator
09.2022 - 04.2025
Job overview
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
WafflehouseFort Worth, TX
Restaurant Waitress
11.2022 - 01.2023
Job overview
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
Army EnlistedFort Hood, TX
Horizontal Construction Engineer
04.2021 - 09.2022
Job overview
- Prepared construction reports to document progress and recommend corrective courses of action.
- Operated tractor-trailer to transport heavy construction equipment.
- Collaborated with project stakeholders and interacted with officials to respond to inquiries and resolve problems.
- Leveraged scraper to cut and spread fill material.
Amazon Fulfillment CenterHaslet, TX
Ambassador/Problem Solve Associate
10.2015 - 09.2017
Job overview
- Coaches Warehouse Associates on proper protocols and procedures
- Actively participates and trains New Hire Orientation Associates
- Detects and resolves inventory errors created by Associates
- Directly responsible for upholding Amazon quality.
Aafes WarehouseLake Worth, TX
Stocker
10.2014 - 10.2015
Job overview
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting and stocking merchandise.
- Greeted customers and directed to requested products.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Aafes Food CourtLake Worth, TX
Food Prep
10.2013 - 10.2014
Job overview
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
Genghis GrillLake Worth, TX
Waitress
08.2013 - 10.2013
Job overview
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Aafes Burger KingLake Worth, TX
Food Prep
05.2013 - 08.2013
Job overview
- Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Organized and re-stocked various stations and self-service items.
Murphy OilLake Worth, TX
Assistant Manager
06.2012 - 04.2013
Job overview
- Actively communicated with Senior Management to set expectations and achieve service standards
- Directly supervised a team of associates and fulfilled the responsibilities of associates’ direct report
- Encouraged and coached associates daily.
WalmartLake Worth, TX
Cashier/Stocker
07.2011 - 07.2012
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Remington CollegeFort Worth, TX
Certification from HVAC Installation And Repair
08.2017
Skills
- Customer Satisfaction
- Team Management
- System Diagnostics
- Hardware Configuration
- System Maintenance
- Problem Identification
- Preventive Solutions
- PERSONAL SKILLS
- Organization
- Problem Solving
- Critical Thinking
- Upholding High Standards
- CONTACT DETAILS
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Restaurant Waitress
Wafflehouse
11.2022 - 01.2023
Warehouse Forklift Operator
DHL Supply Chain
09.2022 - 04.2025
Horizontal Construction Engineer
Army Enlisted
04.2021 - 09.2022
Ambassador/Problem Solve Associate
Amazon Fulfillment Center
10.2015 - 09.2017
Stocker
Aafes Warehouse
10.2014 - 10.2015
Food Prep
Aafes Food Court
10.2013 - 10.2014
Waitress
Genghis Grill
08.2013 - 10.2013
Food Prep
Aafes Burger King
05.2013 - 08.2013
Assistant Manager
Murphy Oil
06.2012 - 04.2013
Cashier/Stocker
Walmart
07.2011 - 07.2012
Remington College
Certification from HVAC Installation And Repair
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