Summary
Work History
Education
Work Availability
Skills
Certification
Accomplishments
Timeline

Shannah Gertson

Medical Assisant
Houston,TX

Summary

Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

Mail Handler

Swyft Filings
05.2022 - 02.2024

• Manipulated and converted documents to meet needs of individual personnel or projects.
• Ordered office supplies and kept office stocked with needed resources to operate smoothly.
• Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project
requirements.
• Prepared digital files, physical documents and work requests in compliance with company guidelines.

Assistant Manager

Dollar Tree
11.2020 - 02.2022

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future
needs.
• Generated repeat business through exceptional customer service

PATIENT CARE ASSISTANT/HEALTH UNIT COORDINATOR,

Harris Health System-LBJ Hospital
09.2011 - 02.2018

• Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
• Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Enhanced patient comfort by providing compassionate and attentive care.
• Assembled and maintained patient medical records and other documents related to patient care.

Education

High School Diploma -

Elkins High School, Missouri City, TX

Good Works Collective, Houston, TX

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

HIPAA compliance

Medical terminology

Patient care

Clinical documentation

Electronic health records

Time management

Attention to detail

Basic life support

Verbal and written communication

Customer service

Direct patient care

Compassionate

Certification

  • CMA - Certified Medical Assistant

Accomplishments

  • Recognized for outstanding dedication to patient care.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Mail Handler - Swyft Filings
05.2022 - 02.2024
Assistant Manager - Dollar Tree
11.2020 - 02.2022
PATIENT CARE ASSISTANT/HEALTH UNIT COORDINATOR, - Harris Health System-LBJ Hospital
09.2011 - 02.2018
Elkins High School - High School Diploma,
Good Works Collective - ,
Shannah GertsonMedical Assisant