Summary
Work History
Education
Skills
Timeline
Shannah Gertson

Shannah Gertson

Office Assistant
Houston,TX

Summary

Detail-oriented administrative assistant with experience in customer service, data entry and office management.

Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work. Dependable and quick-learning team player with effective communication and organization skills.

Work History

Mail Handler

Swyft Filings
05.2022 - 02.2024

• Manipulated and converted documents to meet needs of individual personnel or projects.
• Ordered office supplies and kept office stocked with needed resources to operate smoothly.
• Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project
requirements.
• Prepared digital files, physical documents and work requests in compliance with company guidelines.

Assistant Manager

Dollar Tree
11.2020 - 02.2022

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future
needs.
• Generated repeat business through exceptional customer service

PATIENT CARE ASSISTANT/HEALTH UNIT COORDINATOR,

Harris Health System-LBJ Hospital
09.2011 - 02.2018

• Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
• Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Enhanced patient comfort by providing compassionate and attentive care.
• Assembled and maintained patient medical records and other documents related to patient care.

Education

High School Diploma -

Elkins High School, Missouri City, TX

Skills

  • Handling and Sorting Mail
  • Customer Experience
  • Microsoft Excel
  • Administrative Support
  • Stocking and Replenishing
  • Microsoft Word
  • Clerical Support
  • Office Equipment Proficiency
  • POS Systems Expertise
  • Document Filing
  • Appointment Scheduling
  • Medical Terminology

Timeline

Mail Handler - Swyft Filings
05.2022 - 02.2024
Assistant Manager - Dollar Tree
11.2020 - 02.2022
PATIENT CARE ASSISTANT/HEALTH UNIT COORDINATOR, - Harris Health System-LBJ Hospital
09.2011 - 02.2018
Elkins High School - High School Diploma,
Shannah GertsonOffice Assistant