Shannan Calderon
San Antonio,TX
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Income Tax Preparer
V.I.T.A
01.2016 - 04.2016
- Completed and filed returns with tax departments at local, state, and federal levels.
- Stayed current on changing tax laws and regulations to provide the most accurate advice to clients.
- Maximized client savings by identifying deductions and tax credits through thorough review of financial documents.
- Maintained confidentiality of client information by securely storing documentation and implementing strict privacy protocols.
- Communicated proactively with clients about missing or incomplete documentation needed for accurate tax return completion.
- Ensured accuracy in tax returns by meticulously reviewing entries for errors and discrepancies.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Maintained compliance by adhering to current tax laws and regulations.
- Assessed client tax situations to determine best filing options.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Community And Outreach Coordinator
Bexar County Health Collaborative
04.2010 - 06.2011
- Developed partnerships with relevant stakeholders, strengthening the organization''s presence in the community.
- Monitored progress towards outreach goals regularly, making adjustments as needed to ensure continued success of initiatives.
- Empowered team members to take ownership of their roles in outreach activities, promoting a sense of responsibility and commitment to the organization''s mission.
- Improved access to resources for underprivileged communities by connecting them with essential services offered by partner agencies.
- Maintained up-to-date knowledge of relevant policies and regulations affecting target populations, informing program development accordingly.
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Streamlined communication processes within the organization, improving information flow among team members involved in outreach activities.
- Collaborated with interdisciplinary teams to develop comprehensive plans for addressing community needs.
- Facilitated strong relationships with community members by attending local events, serving as a liaison between the organization and its constituents.
- Coordinated large-scale events that showcased the organization''s mission and services, attracting new supporters and raising awareness about key issues.
- Measured outcomes of outreach initiatives using established metrics, demonstrating tangible results to funders and stakeholders.
Community Outreach Coordinator
San Antonio Public Library Foundation/ Americorp
07.2009 - 10.2010
- Served as a liaison between the organization and key stakeholders, fostering trust through open communication and transparent decision-making processes.
- Advocated for underrepresented populations within the community, ensuring their voices were heard when shaping organizational policies or planning new programs.
- Maintained an up-to-date knowledge of best practices in community outreach, regularly attending professional development workshops and networking events to stay informed about new strategies or tools that could enhance program impact.
- Strengthened relationships with community partners through regular communication and collaboration on joint initiatives.
- Enhanced community engagement by developing and implementing targeted outreach programs.
Recruiter and Case Aide
Project Quest/ Americorp
10.2007 - 06.2008
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
- Organized and attended job fairs and networking events, increasing visibility and candidate pipeline.
- Maintained up-to-date client records, ensuring accurate and timely reporting of progress and outcomes.
- Maintained strict confidentiality regarding sensitive client information in accordance with agency policies and legal requirements.
- Assisted case managers with coordinating necessary resources, resulting in timely service provision.
- Facilitated outreach activities to build community awareness.
Community Outreach and Bookmobile Aide
San Antonio Public Library, SAPLF, Americorp
07.2007 - 06.2008
- Observed and monitored children's activities.
- Supported children's development by encouraging teamwork and understanding of others.
- Contributed to a positive atmosphere by creating friendly interactions between community and the Bookmobile team members.
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
- Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
- Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages.
- Processed library card applications and maintained patron records with accurate contact information.
- Conducted library orientations for new users, promoting awareness of library services and resources.
Education
Associate of Arts - Business
Alamo Colleges
San Antonio, TX05.2028
Certificate - Community Health
Presa Community Center
San Antonio, TX12.2018
GED -
San Antonio Independent School District (G.E.D.)
San Antonio, TX04.2009
Certified Pharmacy Technician - Pharmacy
SA College of Medical And Dental Assistance
San Antonio, TX03.2002
Skills
- Community Engagement
- Partnership Development
- Volunteer Recruitment
- Teamwork and Collaboration
- Time Management
- Multitasking
- Reliability
- Organizational Skills
- Team Collaboration
- Adaptability and Flexibility
- Team building
- Public relations
- Task Prioritization
- Self Motivation
Certification
Volunteer Train the Trainer
- Diabetes Education
- Trauma Informed Care
- Community health worker heart health education course
- Health and wellness education
Continuing Education
- Customer Service
- Legal issues and medical records
- Medical Ins and Billing
- File management for medical office
- Medical terminology
- Anatomy and physiology
- Trauma informed care
- Stewards of children (darkness to light)
Languages
Spanish
Limited Working
Timeline
Income Tax Preparer
V.I.T.A
01.2016 - 04.2016
Community And Outreach Coordinator
Bexar County Health Collaborative
04.2010 - 06.2011
Community Outreach Coordinator
San Antonio Public Library Foundation/ Americorp
07.2009 - 10.2010
Recruiter and Case Aide
Project Quest/ Americorp
10.2007 - 06.2008
Community Outreach and Bookmobile Aide
San Antonio Public Library, SAPLF, Americorp
07.2007 - 06.2008
Volunteer Train the Trainer
- Diabetes Education
- Trauma Informed Care
- Community health worker heart health education course
- Health and wellness education
Continuing Education
- Customer Service
- Legal issues and medical records
- Medical Ins and Billing
- File management for medical office
- Medical terminology
- Anatomy and physiology
- Trauma informed care
- Stewards of children (darkness to light)
Associate of Arts - Business
Alamo Colleges
Certificate - Community Health
Presa Community Center
GED -
San Antonio Independent School District (G.E.D.)
Certified Pharmacy Technician - Pharmacy
SA College of Medical And Dental Assistance
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