Matthew Gomez
San Antonio,TX
Summary
Seeking hands on work in the world of Business. Eager to learn, develop, and succeed by using my experience and people skills to help any company or corporation operate efficiently. Im extremely ambitious and love stepping out of my comfort zone in order to grow and conquer. Its definitely easy for my to work with others since im so upbeat, cooperative, and very social.
Overview
3
3
years of professional experience
Work History
Customer Service Assistant
Longhorn Steakhouse
09.2024 - Current
- Answered customer questions about product availability and shipment times.
- Trained new employees on company procedures, products, and best practices in customer service.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
Supervisor
Mama Margie's
06.2022 - 08.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Volunteer/Volunteer Coordinator
South San Education Foundation
08.2021 - 06.2024
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
Education
BBA - Business Administration And Management
The University of Texas At San Antonio
San Antonio, TX05.2026
High School Diploma -
South San Antonio High School
San Antonio, TX06.2024
Associate of Arts - Liberal And Political Arts And Sciences
Palo Alto College
San Antonio, TX05.2024
Skills
- Cooperative
- Entrepreneurial personality
- Relationship building
- Work Planning and Prioritization
- Business planning
- Team collaboration and leadership
- Performance improvement
- Negotiation
- Public speaking
- Golf Player
Timeline
Customer Service Assistant
Longhorn Steakhouse
09.2024 - Current
Supervisor
Mama Margie's
06.2022 - 08.2024
Volunteer/Volunteer Coordinator
South San Education Foundation
08.2021 - 06.2024
BBA - Business Administration And Management
The University of Texas At San Antonio
High School Diploma -
South San Antonio High School
Associate of Arts - Liberal And Political Arts And Sciences
Palo Alto College
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