Shannan Marshall
Lawrenceville,GA
Summary
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Amazon Delivery Associate
WES LOGISTICS
Alpharetta, GA
03.2023 - Current
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Server/Bartender
Red Lobster
Buford
06.2021 - 02.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server/Bartender
On the Border Mexican Grill and Cantina
Buford
04.2020 - 05.2021
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
House Cleaner
Merry Maids
Lawrenceville
05.2020 - 03.2021
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Clerk
QuikTrip
Duluth
08.2018 - 04.2020
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Education
High school diploma -
Central Gwinnett High School
Lawrenceville, GA05.2019
Skills
- Kitchen Experience
- Restaurant Experience
- Customer service
- Loading and unloading
- Deadline Adherence
- Valid Driver's License
- Dependable and reliable
Certification
Bartender License
Timeline
Amazon Delivery Associate
WES LOGISTICS
03.2023 - Current
Server/Bartender
Red Lobster
06.2021 - 02.2022
House Cleaner
Merry Maids
05.2020 - 03.2021
Server/Bartender
On the Border Mexican Grill and Cantina
04.2020 - 05.2021
Clerk
QuikTrip
08.2018 - 04.2020
High school diploma -
Central Gwinnett High School