SHANNELL RODRIGUEZ
Hampton,GA
Summary
Friendly candidate with passion for providing excellent patient customer service and facilitating patient satisfaction. Hardworking and flexible individual able to effectively manage all front office tasks and insurance billing. Outstanding multitasker with in-depth knowledge in the dentistry field.
Overview
11
11
years of professional experience
Work History
Front Desk /Assistant Manager/Insurance Coordinator
Southern Smiles Family Dentistry
2018.02 - Current
- Assist the office manager in running the dental office
- Manage all insurance verifications, billing, appeals and claims.
Treatment Coordinator/ Front Desk Representative (Ortho)
Crawford Orthodontic Care
2016.03 - 2018.02
- Provide new patients with a treatment plan and cost estimates.
Dental Assistant (Pedo)
Kwon Pediatric Dentistry
2015.06 - 2016.03
- Assist the doctor in a timely and effective manner to ensure high quality care in a friendly environment.
Lead Pedo Assistant
Great Expressions Dental Centers
2014.06 - 2015.06
- Assist the doctor in a timely and effective manner to ensure high quality care in a friendly environment.
Hygiene Assistant
Children's Dentistry at Stonecrest
2013.07 - 2014.06
- Assist the doctors and hygienists while they provide a high quality of care in a friendly environment.
Education
Certified in First Aid, HIPAA and CPR
Expanded Duties Dental Assistant
Dental Assistant -
United Education Institute
01.2013
Skills
- English, Spanish
- Staff Supervision
- Recordkeeping
- Listening Skills
- Office Organization
- Excellent Communication
- Bookkeeping
- Computer Skills
- Insurance Billing
- Credentialing
Externship Experience
Children's Dentistry at Stonecrest, Lithonia, GA, Assisted the dentist chair-side, Prepared, sterilized, and organized dental equipment, Assisted dental hygienists with charting, Provided diagnostic radiographs for treatment planning
References
Available upon request
Timeline
Front Desk /Assistant Manager/Insurance Coordinator
Southern Smiles Family Dentistry
2018.02 - Current
Treatment Coordinator/ Front Desk Representative (Ortho)
Crawford Orthodontic Care
2016.03 - 2018.02
Dental Assistant (Pedo)
Kwon Pediatric Dentistry
2015.06 - 2016.03
Lead Pedo Assistant
Great Expressions Dental Centers
2014.06 - 2015.06
Hygiene Assistant
Children's Dentistry at Stonecrest
2013.07 - 2014.06
Certified in First Aid, HIPAA and CPR
Expanded Duties Dental Assistant
Dental Assistant -
United Education Institute
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