Shannen Shortt

• Read and interpret blueprints, schematics, diagrams, and technical orders to determine methods and sequences of assembly.
• Assemble electromechanical components using hand tools such as pliers, screwdrivers, wrenches, and soldering irons.
• Test the performance of assembled products to ensure compliance with specifications.
• Inspect completed assemblies for accuracy and completeness.
• Maintain a clean workspace throughout the day.

Assigned to Endress + Hauser. Trained in several aspects of COMBI before being hired full-time in November.

• Verified cargo against shipping documents and loaded and unloaded freight using forklifts, pallet jacks, hand trucks, and other equipment.
• Maintained accurate logs of driving activities to ensure compliance with federal regulations.
• Received instructions from dispatcher regarding routes, delivery locations, pick-up times, and special deliveries.
• Inspected brakes, lights, tires, fuel levels and other important parts to maintain operational safety on the road.
• Followed all applicable traffic laws and reported any incidents or accidents immediately.
• Performed preventive maintenance tasks such as checking fluid levels and tire pressure.
• Adhered to company policies including hours of service limitations and hazardous materials transport regulations.
• Communicated with dispatchers about route changes due to traffic delays or inclement weather conditions.
• Provided courteous customer service during pickups and deliveries of goods.
• Utilized GPS navigation systems for efficient routing.
• Ensured vehicle was clean inside and out at all times.
• Reported any mechanical issues or damages to management promptly.
• Monitored load security throughout trips.
• Completed paperwork accurately in a timely manner.
• Performed pre- and post-trip vehicle inspections using knowledge of safe and effective loading and handling procedures in coordination with company checklist.
• Delivered and unloaded products at designated location at customer site using tractor-trailers, ramps, lift gates, pallet jacks and load bars.
• Established relationships with customers through use of interpersonal, active listening and inquiry response skills.

• Inspected and loaded jet engine parts into tooling.
• Unloaded coated parts, and reloaded uncoated parts into the machine that coated the parts.
• After specified hours, assisted in tearing the machine down, cleaning, and reassembling the machine.
• Inspecting parts as they are received into the building for damage during shipping.
• Breaking newly received parts into batches, sending them through the cleaner, and then on to the grit blaster to begin the path to be coated.
• Ensuring all the paperwork is signed and filled out properly for each batch of parts.

• Provided technical support to customers over the phone and through email.
• Assisted with troubleshooting computer hardware, software and network related issues.
• Performed remote diagnostic procedures to identify customer problems.
• Resolved customer inquiries in a timely manner.
• Followed up on open cases to ensure resolution of customer issues.
• Provided assistance in the installation, configuration, maintenance, and repair of products.
• Monitor customer orders and assist with issues.