Shanniff Willis
CC Details
Farmington,AR
2027
years of professional experience
Dynamic Manufacturing Technician with a proven track record at Plano Technologies, excelling in process improvement and equipment troubleshooting. Recognized for enhancing workflow efficiency and delivering high-quality results. Strong organizational skills and a commitment to safety protocols ensure optimal performance and customer satisfaction in fast-paced environments.
Work History
Car Detailer Manager
5 Years 1 Month- Conducted thorough interior and exterior vehicle cleaning using industry-standard tools and techniques.
- Applied wax and polish to enhance vehicle appearance and protect surfaces from damage.
- Performed engine detailing to maintain optimal performance and aesthetics of vehicles.
- Utilized pressure washers and vacuums effectively for efficient cleaning processes.
- Collaborated with team members to improve workflow efficiency and service quality.
- Inspected vehicles for damages or issues, providing recommendations for additional services.
- Maintained organization of work area, ensuring cleanliness and safety compliance at all times.
- Adapted quickly to various vehicle types, ensuring tailored detailing approaches for each model.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Provided exceptional customer service and addressed customer inquiries.
Manufacturing Technician
- Conducted thorough interior and exterior vehicle cleaning using industry-standard tools and techniques.
- Applied wax and polish to enhance vehicle appearance and protect surfaces from damage.
- Performed engine detailing to maintain optimal performance and aesthetics of vehicles.
- Utilized pressure washers and vacuums effectively for efficient cleaning processes.
- Collaborated with team members to improve workflow efficiency and service quality.
- Inspected vehicles for damages or issues, providing recommendations for additional services.
- Maintained organization of work area, ensuring cleanliness and safety compliance at all times.
- Adapted quickly to various vehicle types, ensuring tailored detailing approaches for each model.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Provided exceptional customer service and addressed customer inquiries.
Delivery Driver
2 Years 5 MonthsDelivery Driver
2 Years 5 Months- Delivered food orders efficiently, ensuring timely and accurate service to customers.
- Navigated routes using GPS technology to optimize delivery times and minimize delays.
- Communicated effectively with customers regarding order status and delivery updates.
- Maintained cleanliness and organization of delivery vehicle to ensure compliance with safety standards.
- Adapted quickly to changes in delivery schedules or customer requests, maintaining high service levels.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Sales Supervisor
4 Years 10 Months- Supervised team operations to enhance sales performance and customer satisfaction.
- Trained staff on product knowledge and sales techniques to improve service quality.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Implemented promotional campaigns to drive foot traffic and increase revenue.
- Collaborated with management in inventory management and stock replenishment processes.
- Resolved customer complaints effectively, ensuring a positive shopping experience.
- Monitored team performance metrics, providing feedback to enhance productivity and engagement.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
Education
High School Diploma
Skills
Safety protocols
Good manufacturing practices
Equipment troubleshooting
Precision assembly
Process improvement
Materials loading
Project management
Final product testing
Troubleshooting and diagnosis
Production log maintenance
Organizational skills
Team supervision
Performance improvement
Multitasking
Taking inventory
Time management
Data collection
Data processing
Equipment installation
Timeline
Car Detailer Manager
CC Details
03.2021 - 04.2026Read More
Delivery Driver
DoorDash
08.2018 - 01.2021Read More
Delivery Driver
GrubHub
08.2018 - 01.2021Read More
Sales Supervisor
Best Buy
09.2013 - 07.2018Read More
Manufacturing Technician
Plano Technologies
Read More
Fayetteville High
High School Diploma
Read More