Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Bagford

Lexington,KY

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

10
10
years of professional experience

Work History

Server/Bartender

Chili's Bar and Grill
Frankfort, KY
03.2025 - Current
  • Provided attentive service to guests, ensuring a positive dining experience.
  • Assisted in menu recommendations, enhancing customer satisfaction and engagement.
  • Processed customer orders efficiently using point-of-sale system.
  • Handled cash and credit transactions, ensuring accurate payment processing.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Poured wine, beer, and cocktails for patrons.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Effectively multitasked within fast-paced environment.

Esthetician

Self-employeed
West Palm Beach, FL
07.2015 - 07.2025
  • Provided customized skincare treatments to meet individual client needs.
  • Developed and maintained strong client relationships through effective communication.
  • Utilized advanced techniques in facial treatments and body therapies for optimal results.
  • Managed scheduling and appointment bookings to ensure efficient workflow.
  • Maintained cleanliness and organization of treatment areas and equipment.
  • Collaborated with clients to create tailored treatment plans based on skin analysis.
  • Provided excellent customer service and skincare treatments to clients.
  • Demonstrated proper use of all products to ensure client satisfaction with results.

Education

Associate of Arts - Psychology

Valencia College
Orlando, FL
05-2005

Associate of Science - Surgical Technology

Bluegrass Community And Technical College
Lexington, KY

Skills

  • Customer service
  • Cash handling
  • Sanitation practices
  • Drink preparation
  • Effective communication
  • Relationship building
  • Task prioritization
  • Responsible beverage service
  • Hospitality service expertise
  • Server training
  • Strong work ethic
  • Beverage preparation
  • Liquor, wine, and food service

Timeline

Server/Bartender

Chili's Bar and Grill
03.2025 - Current

Esthetician

Self-employeed
07.2015 - 07.2025

Associate of Arts - Psychology

Valencia College

Associate of Science - Surgical Technology

Bluegrass Community And Technical College

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