Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline

Shannon Ballard

Baltimore,MD

Summary

Experienced professional with a strong background in education and customer service. Demonstrates loyalty and dedication as an employee. Recognized for unwavering commitment to delivering high-quality work and achieving exceptional results.

Overview

21
21
years of professional experience
1
1
Certification

Work History

CCA

United States Post Office
09.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Classroom Assistant

Kennedy Krieger Institute
12.2023 - 08.2024
  • Assisted in the organization of school-wide events, such as assemblies and fundraisers, to foster a strong sense of community among students, staff, and parents.
  • Aided teachers in evaluating assignments objectively through grading papers and providing constructive criticism on students'' work.
  • Assisted teachers in managing class behavior, resulting in a more focused learning environment.
  • Supervised lunch periods and recess times, maintaining an orderly environment during breaks from academic workloads.

Site Director

Smartsteps
03.2018 - 06.2024
  • Supervising and leading staff members, to help design program plans, oversee daily activities, and prepare budgets

Teacher's Aide

Baltimore City Public Schools
09.2021 - 06.2022
  • Assistant in the Kindergarten and classroom with testing greeting in general education and also assisting in other grade levels around the school

Cleaning Crew

Anago Cleaning Systems
06.2021 - 01.2022
  • Sweeping and mopping floors, wiping windows and mirrors, cleaning bathrooms and kitchens, dusting corners, and vacuuming
  • Cleaning office spaces and hospital rooms and surgical areas

Assistant Manager/Cashier

Cinnabon
07.2014 - 11.2016
  • Performing managerial tasks, such as scheduling, maintaining inventory, and/or evaluating employee performance

Cashier/Customer Service

Dollar Tree
09.2008 - 04.2011
  • Checking out customers and helping them with all their customer service needs

Lead Parking Attendant

LAZ Parking
03.2004 - 12.2008
  • Raining and cashing out customers as they exit the garage

Cashier/Customer Service

Shoppers Food Warehouse
01.2006 - 06.2008
  • I was a cashier here and also assisted customers with their needs

Education

High school diploma -

Lake Clifton high, Baltimore, MD
06.2004

Skills

  • Classroom Management
  • Early Childhood Education
  • Teaching
  • Supervising Experience
  • Childcare
  • Retail Sales
  • Organizational Skills
  • Behavior Management
  • Mentoring
  • Event Planning
  • Program Management
  • Toddler Care
  • Curriculum Development
  • Math
  • Tutoring
  • Time Management
  • Classroom Experience
  • Infant Care
  • Babysitting
  • Professional Cleaning Expertise
  • Experience with Children
  • Service Excellence

Certification

  • Food Handler Certification
  • Educator License with Stipulations

Personal Information

Willing To Relocate: Anywhere

Timeline

CCA - United States Post Office
09.2024 - Current
Classroom Assistant - Kennedy Krieger Institute
12.2023 - 08.2024
Teacher's Aide - Baltimore City Public Schools
09.2021 - 06.2022
Cleaning Crew - Anago Cleaning Systems
06.2021 - 01.2022
Site Director - Smartsteps
03.2018 - 06.2024
Assistant Manager/Cashier - Cinnabon
07.2014 - 11.2016
Cashier/Customer Service - Dollar Tree
09.2008 - 04.2011
Cashier/Customer Service - Shoppers Food Warehouse
01.2006 - 06.2008
Lead Parking Attendant - LAZ Parking
03.2004 - 12.2008
Lake Clifton high - High school diploma,

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Shannon Ballard