Shannon Ballard
Baltimore,MD
Summary
Experienced professional with a strong background in education and customer service. Demonstrates loyalty and dedication as an employee. Recognized for unwavering commitment to delivering high-quality work and achieving exceptional results.
Overview
21
21
years of professional experience
1
1
Certification
Work History
CCA
United States Post Office
Baltimore, MD
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Classroom Assistant
Kennedy Krieger Institute
Baltimore, MD
12.2023 - 08.2024
- Assisted in the organization of school-wide events, such as assemblies and fundraisers, to foster a strong sense of community among students, staff, and parents.
- Aided teachers in evaluating assignments objectively through grading papers and providing constructive criticism on students'' work.
- Assisted teachers in managing class behavior, resulting in a more focused learning environment.
- Supervised lunch periods and recess times, maintaining an orderly environment during breaks from academic workloads.
Site Director
Smartsteps
Baltimore, MD, USA
03.2018 - 06.2024
- Supervising and leading staff members, to help design program plans, oversee daily activities, and prepare budgets
Teacher's Aide
Baltimore City Public Schools
Baltimore, MD, USA
09.2021 - 06.2022
- Assistant in the Kindergarten and classroom with testing greeting in general education and also assisting in other grade levels around the school
Cleaning Crew
Anago Cleaning Systems
Baltimore, MD, USA
06.2021 - 01.2022
- Sweeping and mopping floors, wiping windows and mirrors, cleaning bathrooms and kitchens, dusting corners, and vacuuming
- Cleaning office spaces and hospital rooms and surgical areas
Assistant Manager/Cashier
Cinnabon
Baltimore, MD, USA
07.2014 - 11.2016
- Performing managerial tasks, such as scheduling, maintaining inventory, and/or evaluating employee performance
Cashier/Customer Service
Dollar Tree
Baltimore, MD, USA
09.2008 - 04.2011
- Checking out customers and helping them with all their customer service needs
Lead Parking Attendant
LAZ Parking
Baltimore, MD, USA
03.2004 - 12.2008
- Raining and cashing out customers as they exit the garage
Cashier/Customer Service
Shoppers Food Warehouse
Baltimore, MD, USA
01.2006 - 06.2008
- I was a cashier here and also assisted customers with their needs
Education
High school diploma -
06.2004
Skills
- Classroom Management
- Early Childhood Education
- Teaching
- Supervising Experience
- Childcare
- Retail Sales
- Organizational Skills
- Behavior Management
- Mentoring
- Event Planning
- Program Management
- Toddler Care
- Curriculum Development
- Math
- Tutoring
- Time Management
- Classroom Experience
- Infant Care
- Babysitting
- Professional Cleaning Expertise
- Experience with Children
- Service Excellence
Certification
- Food Handler Certification
- Educator License with Stipulations
Personal Information
Willing To Relocate: Anywhere
Timeline
CCA - United States Post Office
09.2024 - Current
Classroom Assistant - Kennedy Krieger Institute
12.2023 - 08.2024
Teacher's Aide - Baltimore City Public Schools
09.2021 - 06.2022
Cleaning Crew - Anago Cleaning Systems
06.2021 - 01.2022
Site Director - Smartsteps
03.2018 - 06.2024
Assistant Manager/Cashier - Cinnabon
07.2014 - 11.2016
Cashier/Customer Service - Dollar Tree
09.2008 - 04.2011
Cashier/Customer Service - Shoppers Food Warehouse
01.2006 - 06.2008
Lead Parking Attendant - LAZ Parking
03.2004 - 12.2008
Lake Clifton high - High school diploma,