Summary
Work History
Education
Skills
Timeline
Barista

Shannon Bergamo

McKinney,TX

Summary

Proven Home Health Aide and Medical Office Secretary with a track record of enhancing patient independence and quality of life at Granny Nannies. Excelled in patient care, including personal hygiene and meal preparation, while ensuring safety and reducing accidents. Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.

Work History

Home Health Aide

Granny Nannies
02.2023 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.

Medical Office Secretary

Plano Primary Care Clinic
02.2017 - 08.2017
  • Verified or obtained referral numbers or authorizations for upcoming appointments.
  • Promoted a positive work environment by fostering collaboration and open communication among office workers.
  • Communicated with outside facilities for scheduling tests or surgeries.
  • Verified insurance benefits or eligibility and documented in Type system.
  • Organized patient files and records, ensuring easy access for healthcare providers when needed.
  • Assisted with billing procedures to ensure timely payment from patients or insurance companies.
  • Played a crucial role in achieving high levels of patient retention by consistently delivering top-notch customer service experiences.

Home Health Aide

Sheri Basista
01.2008 - 09.2010
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Provided mobility assistance such as walking and regular exercising.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.

Education

Associates - Medical Office Administration

Virginia College
08.2018

Skills

Patient Care

Timeline

Home Health Aide

Granny Nannies
02.2023 - Current

Medical Office Secretary

Plano Primary Care Clinic
02.2017 - 08.2017

Home Health Aide

Sheri Basista
01.2008 - 09.2010

Associates - Medical Office Administration

Virginia College

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Shannon Bergamo