Shannon Berry
Martinsburg,WV
Summary
Engaged and dedicated professional with over 12 years of customer service experience and a proven knowledge of administrative, clerical and sales. Aiming to leverage my skills to successfully fill the receptionist role at your company.
Overview
13
13
years of professional experience
Work History
Branch Administrator
Long & Foster
Martinsburg, WV
07.2026 - Current
- Support real estate agents with listing paperwork, transaction documents, and client correspondence.
- Maintain and organize records for commissions, settlements, and office compliance requirements.
- Process incoming calls, mail, and inquiries with prompt, professional customer service.
Administrative Clerk
City Of Cumberland
Cumberland, MD
03.2024 - 2026
- Maintain retention records of municipal documents.
- Organize and maintain electronic and manual filing systems.
- Prepare and process invoices, reports, memos and correspondence
- Respond to public information requests.
- Schedule and coordinate travel arrangements for staff.
- Assist in preparation for Mayor and City Council meetings, ensuring timely distribution of materials and logistics.
- Record detailed meeting minutes to document discussions and decisions made.
- Manage acquired and transferred surplus property inventory.
- Manage and maintain outdoor dining leases in our downtown area for established restaurants.
Sales/Administrative Associate
APXN Property LLC
Henderson, NV
12.2022 - 02.2024
- Processed new incoming inquiries from sellers interested in selling their property.
- Performed due diligence research to determine legal ownership.
- Negotiated purchase prices with sellers to complete a transaction.
- Drafted sale purchase contracts.
- Coordinated and arrange property closings between the seller and a notary.
- Managed client payment accounts through software portal.
- Prepared closing packages for notaries to close transactions.
Data Entry Clerk
GL Solutions
Arlington, VA
05.2022 - 11.2022
- Utilized specialized software applications related to the job role, such as Unanet.
- Processed customer orders and Invoices accurately and in a timely manner.
- Processed payroll for client accounts.
- Assisted and processed new onboarding for clients.
Sales Merchandiser
Mondelez Intl.
08.2019 - 04.2022
- Developed client relationships to meet store needs and achieve sales goals.
- Planed sales strategies based on upcoming events and holidays.
- Replenished store inventory.
- Developed excellent rapport with store level management and department leads.
Shift Supervisor
McDonald's
05.2013 - 03.2019
- Oversaw daily operations.
- Trained and coached current and new employees on proper company procedures as well as proper food handling procedures.
- Counted and entered inventory daily and weekly to ensure proper sales are calculated.
- Counted cash deposits.
- Entered daily, weekly, and monthly sales stats for correct sales projections.
Education
Diploma - Business
Fort Hill
Skills
- Appointment Scheduling
- Schedule coordination
- Calendar coordination
- Travel arrangement
- Invoice Processing
- Invoice management
- Data Entry
- Documentation Review
- Record management
- Clerical support functions
- Multitasking
- Customer Service
- Teamwork and Collaboration
- Attention to detail
- Effective communication
- Office organization
- Follow-Up Skills
Timeline
Branch Administrator
Long & Foster
07.2026 - Current
Administrative Clerk
City Of Cumberland
03.2024 - 2026
Sales/Administrative Associate
APXN Property LLC
12.2022 - 02.2024
Data Entry Clerk
GL Solutions
05.2022 - 11.2022
Sales Merchandiser
Mondelez Intl.
08.2019 - 04.2022
Shift Supervisor
McDonald's
05.2013 - 03.2019
Diploma - Business
Fort Hill