Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
SHANNON  BOYD

SHANNON BOYD

Hot Springs,AR

Summary

Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Willingness to take on added responsibilities to meet team goals.

I worked for 20 years as a fraud investigator as Lead, Mentor and Supervisor for GEICO and worked with corporate attorneys in large scale class action law suits. I collaborated with tax professionals, investigators, experts, lobbyists, corporate attorneys, state and federal law enforcement in a team effort regarding fraud, and abuse. After GEICO I then worked with Allan Gates and Jordan Wimpy in the environmental law department, where I worked on due diligence, EPA, Arkansas DEQ issues, permits, land purchases, chemical spills and clean waterways. I bring a diverse background of having worked in corporate law, litigation and in the private sector.

Overview

26
26
years of professional experience
1
1
Certificate

Work History

Legal Assistant/Paralegal

Mitchell Williams
03.2022 - Current
  • Conducted legal research, compiled and organized evidence and identified relevant legal articles and statutes to use for legal proceedings.
  • Draft legal docs, affidavits and pleadings
  • Research cases using Westlaw, PACER and Arkansas DEQ
  • Create Excel and PowerPoint Presentations for case use
  • Work team member with attorneys and other paralegals

Senior Field Investigator

GEICO, Government Employees Insurance
05.2001 - 03.2021
  • Prepared case reports from allegations, transcripts of interviews and physical evidence.
  • Questioned and consulted with subjects and witnesses for information pertaining to criminal cases.
  • Presented information at professional forums, conferences and associations.
  • Led and Trained Teams as Sr. Field Investigator, Lead and Supervisor Inspected various businesses for insurance fraud
  • Examinations Under Oath
  • President of Arkansas IASIU from 2015-2020
  • Internal investigations regarding adjuster fraud
    CPT coding and reviews
  • Vetted and hired vendors for International IASIU conferences, Arkansas IASIU and GEICO
  • Created and submitted Analytical Reports using various data sources Developed training presentations
  • Major case investigations with hundreds of thousands of dollars in restitution
  • Collaborate with corporate counsel regarding class action lawsuits, lobbying efforts in different states and high dollar PIP claims
  • CPT coding and medical bill reviews

Insurance Agent

GEICO, Government Employees Insurance
08.2000 - 05.2001
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Collected premiums on or before effective date of coverage.
  • Conducted research and identified market trends to develop better strategies for sales.
  • Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Compliance Coordinator

Attorney General Of Nevada
06.1997 - 08.1999
  • Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
  • Took notes on field examinations and specific case details, updated databases and produced reports outlining results of investigations.
  • Investigated locations to confirm license data, conducted background checked and assessed premises for compliance with licensing requirements.
  • Conducted periodic compliance audits and reviews to identify areas of improvement.
  • Identified, investigated and documented compliance violations and recommended corrective measures.
  • Compiled internal information for compliance audit by reviewing company policy documentation, non-compliance reports and investigations into questionable conduct.
  • Developed risk assessment models to identify potential compliance risks.
  • Collected detailed notes on investigations and other communication to adhere to legal requirements and enhance recordkeeping.
  • Promoted compliance by advising management on needed or prohibited actions to comport with government regulations.
  • Developed and implemented corrective action plans for non-compliance issues.

Education

Postbaccalaureate Paralegal Studies - Law (Pre-Law)

Purdue Global University
Indiana
02.2023

BBA - Business Administration And Management

Strayer University
Little Rock, AR
12.2020

Skills

  • Task & Project Management
  • Team Training & Organizational Proficiency
  • Data Analysis & Problem Solving
  • Research & Documentation
  • Full MS360 Suite, PC and MAC systems
  • Gsuite, Google Workspace
  • Office Management
  • Microsoft Excel & PowerPoint

Accomplishments

    Fundraising
    Junior Auxiliary of Hot Springs- Event and Fundraising Coordinator 2018-Present
    Fundraising and Event Activities American Heart Association 2021-Present

    Memberships

    Alpha Sigma Lamda Honor Society Ark IASIU Board Member
    LR Women Leaders Summit Series

Certification

FLCS Fraud Claims Loss Specialist 2001
BOSCH CDR Technician 1 & 2 2018
Life Insurance License - Arkansas 2021


Timeline

Legal Assistant/Paralegal

Mitchell Williams
03.2022 - Current

Senior Field Investigator

GEICO, Government Employees Insurance
05.2001 - 03.2021

Insurance Agent

GEICO, Government Employees Insurance
08.2000 - 05.2001

Compliance Coordinator

Attorney General Of Nevada
06.1997 - 08.1999

Postbaccalaureate Paralegal Studies - Law (Pre-Law)

Purdue Global University

BBA - Business Administration And Management

Strayer University
SHANNON BOYD