Shannon Brackley
Syracuse
Summary
Diligent Account Clerk with solid background in financial record-keeping and transaction processing. Successfully managed accounts payable and receivable, ensuring accurate and timely financial reporting. Friendly and careful worker known for resourcefulness and reliability.
Overview
11
11
years of professional experience
Work History
Account Clerk II
Onondaga County - Special Childrens Services
08.2023 - Current
- Provided clerical support to department, such as filing and copying
- Maintained compliance with all established guidelines and legal requirements.
- Received and entered vendor vouchers and straight claims.
- Worked with vendors and management to resolve issues quickly.
- Reconciled account information and payment.
- Supported management by processing invoices and documents with consistent on-time delivery.
Account Clerk III
City of Syracuse - Department of Water
12.2015 - 08.2023
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Collaborated with members of public to resolve issues quickly.
- Processed customer payments.
- Researched payments.
- Processes refund requests.
- Created and filled out Excel spreadsheets to track data.
- Collected, check and updated water reads.
Account Clerk II
City of Syracuse - Department of Water
08.2014 - 12.2015
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Collaborated with members of public to resolve issues quickly.
- Processed customer payments
- Researched payments
- Collected, check and updated water reads.
Education
Marketing
SUNY Oswego
05.2013
Skills
- Customer Service
- Due diligence
- Billing
- Spreadsheet development
- Processing mail
- Handling payments
- Database entry
- Teamwork
- Multitasking
Timeline
Account Clerk II
Onondaga County - Special Childrens Services
08.2023 - Current
Account Clerk III
City of Syracuse - Department of Water
12.2015 - 08.2023
Account Clerk II
City of Syracuse - Department of Water
08.2014 - 12.2015
Marketing
SUNY Oswego
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