Shannon Brazzle
Philadelphia
Summary
Resourceful Lead Key Holder known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service excellence, and team leadership. Excel at problem-solving, communication, and time management to enhance store operations and customer satisfaction. Ready to leverage abilities in a dynamic retail environment for optimal results.
Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments, and activities to meet expectations and objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Key Holder
Dollar General Store
Philadelphia
09.2025 - Current
- Supervised store operations and ensured compliance with company policies.
- Trained and mentored new staff on customer service best practices.
- Managed inventory control and organized stock replenishment processes.
CNA - Certified Nursing Assistant
HMP NURSING SERVICES
Hattiesburg
09.2017 - 02.2026
- Provide personal care to residents in a facility
Assistance Teacher
Philadelphia Public school district
Philadelphia
01.2021 - 11.2023
- Assist the teacher in a classroom setting.
Education
Education - Associate of Applied Science
East Central Community College
Skills
- Special Education
- Developmental Disabilities
- Vital Signs
- Medical terminology
- Typing
- Home health
- Autism
- Phone etiquette
- Patient care
- Home Care
- Customer service
- Classroom Experience
Certification
State Tested Nursing Assistant, CNA, 08/01/05, 09/01/28, Certification of CNA license
Timeline
Lead Key Holder
Dollar General Store
09.2025 - Current
Assistance Teacher
Philadelphia Public school district
01.2021 - 11.2023
CNA - Certified Nursing Assistant
HMP NURSING SERVICES
09.2017 - 02.2026
Education - Associate of Applied Science
East Central Community College