Summary
Overview
Work History
Education
Skills
Certification
Skills
Timeline
Generic

Shannon Brede

Hilo,HI

Summary

Compassionate Advocate with outstanding

Overview

11
11
years of professional experience
1
1
Certification

Work History

Owner/Operator

B Strong Fitness
Hilo, HI
06.2016 - Current
  • Owns business and keeps books maintained and organized
  • Sets appointments for month/week ahead.
  • Uses Google sheets for all plans sent out.
  • Motivated clients to stay committed to preset fitness goals.
  • Home Personal Training
  • Nutrition counseling
  • Modified exercise plans and routines based on client responses and success.
  • Taught one-on-one and group fitness classes.

Front Desk Agent/Personal Fitness Trainer

Fitness Edge
Palm Springs, CA
02.2018 - 03.2023
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Maintained files detailing personal fitness regimens, records and contracts in newly-implemented system to keep client information current.
  • Set appointments for walk-in & phone
  • Improved membership enrollment by utilizing sales and marketing methods.
  • Conducted new member appointments following company standards and requirements per phone & walk-ins
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Taught group fitness class
  • Resolved most issues with members and resolved peacefully

Sales Associate/Receptionist

Orange Palm
Palm Springs, CA
02.2019 - 08.2019
  • Developed key customer relationships to increase sales.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Worked with office manager to attain operational goals.
  • Top sales with incentives each pay period
  • After hours meet with customers so they successfully got into their rental
  • Answered and directed incoming calls using multi-line telephone system.
  • Used basic computer skills like word, docs & organized spreadsheets.

Field Service Technician/FSR2

Red Box
Hilo , HI
06.2013 - 10.2016
  • Performed on-site installation, routine maintenance and minor repairs to systems.
  • Distribution of movies & repairs in a timely manner.
  • Delivered outstanding customer service on field visits to meet corporate guidelines.
  • Operated hand tools and power equipment according to corporate safety procedures.
  • Successfully lead team in meeting all requirements for my job title.

Education

Bachelor of Arts - Sociology

Grand Canyon University
Phoenix, AZ

Skills

  • Leadership skills
  • Good work ethic
  • Active listening
  • Critical thinking
  • Conflict resolution
  • Friendly, positive attitude
  • Team building
  • Punctual
  • Cleanliness
  • Fast learner

Certification

  • GGS-1 Certification, Girls Gone Strong - Currently Enrolled
  • Moderation 365 Training Course
  • ISSA (International Sports Sciences Association) Certified Glute Specialist
  • ISSA (International Sports Sciences Association) Certified Nutritionist
  • ASFA (American Sports and Fitness Association) Certified Personal Trainer
  • ISSA (International Sports Sciences Association) Certified Nutrition & Wellness Consultant
  • Certified CPR & AED

Skills

  • Basic computer skills
  • Google, docs, sheets & word experience
  • Fast learner
  • Problem solver

Timeline

Sales Associate/Receptionist

Orange Palm
02.2019 - 08.2019

Front Desk Agent/Personal Fitness Trainer

Fitness Edge
02.2018 - 03.2023

Owner/Operator

B Strong Fitness
06.2016 - Current

Field Service Technician/FSR2

Red Box
06.2013 - 10.2016

Bachelor of Arts - Sociology

Grand Canyon University

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Shannon Brede