Customer-oriented professional with many years of experience in building relationships and growing profit channels by establishing trust. Persuasive professional with expertise in expanding network connections. Adept at introducing products and implementing pricing strategies.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Consultant
SGWS
Flagstaff, AZ
02.2025 - Current
Generate daily reports on sales activities for management review.
Develop and maintain relationships with clients to increase sales revenue.
Participate in regular training sessions on new products, services, and industry trends.
Establish long-term relationships with key contacts at client companies.
Monitor competitor activity and pricing strategies to adjust accordingly.
Ensure customer satisfaction by providing follow-up support after purchases.
Provide detailed product information to customers, including features, prices, and availability.
Merchandiser
SGWS
Flagstaff, AZ
09.2021 - 02.2025
Provided feedback from customers regarding product selection, display, and pricing.
Conducted regular inventory checks to maintain accurate stock levels.
Organized displays according to company standards and specifications.
Assisted customers with locating desired items within store locations.
Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Monitored competitor activities in order to stay ahead of the competition.
Monitored stock to maintain sufficient quantity of featured product.
Built product displays and placed appropriate signage for merchandise.
Liquor Manager
Frys Food
Litchfield Park/Cottonwod, AZ
05.2016 - 09.2021
Assisted with the organization of product displays, shelf stocking, and promotional materials in store.
Developed marketing plans for seasonal offerings such as holiday gift sets or summer cocktails.
Addressed customer complaints regarding quality issues promptly and efficiently.
Executed promotional activities such as tastings or happy hour specials to generate additional revenue streams.
Established relationships with local distributors for sourcing rare or hard-to-find products.
Maintained a current working knowledge of all applicable state and federal laws governing the sale of alcohol.
Provided training for new staff members on proper liquor handling procedures and customer service etiquette.
Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
Education
High School Diploma -
Flagstaff High School
Flagstaff, AZ
05-1995
Skills
Client relationship management
Competitor analysis
Customer satisfaction
Product knowledge
Promotional strategies
Communication skills
Certification
Level 3 Certified Wine Steward through Gallo University since July 2017