Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Bullock

Detroit,MI

Summary

Highly motivated Target Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

5
5
years of professional experience

Work History

Sales Associate

Target
12.2018 - Current


  • Boosted customer satisfaction levels through exceptional customer service, addressing concerns promptly, and providing a welcoming store environment.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Restocked shelves as needed to ensure sufficient inventory levels and organized stockroom shelves according to size, color or style.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Performed cashier duties by processing transactions using a point-of-sale system by accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.

Cashier

Walmart
09.2022 - 12.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Host

Brody dinning hall
10.2021 - 05.2022
  • Processed payments from customers using a POS system.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided excellent customer service by anticipating customer needs.
  • Resolved conflicts between customers when necessary.

Education

Bachelor of Science - Interdisciplinary Studies

Michigan State University
East Lansing, MI
05.2024

Skills

  • Reliable and Punctual
  • Friendly and Outgoing
  • Positive and Professional
  • Time Management
  • Meeting Deadlines
  • Multi-Tasking Strength
  • Listening Skills
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Conflict Resolution
  • Problem-Solving
  • Relationship Building
  • Customer Service
  • Sales Expertise
  • Merchandising Knowledge
  • Trainer
  • Stocking and Replenishing
  • Inventory Control
  • POS System Operation

Timeline

Cashier

Walmart
09.2022 - 12.2022

Host

Brody dinning hall
10.2021 - 05.2022

Sales Associate

Target
12.2018 - Current

Bachelor of Science - Interdisciplinary Studies

Michigan State University

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Shannon Bullock