I am seeking full- time employment as a Care Manager that allows opportunities to expand my clinical knowledge, think critically, and help those with complex needs navigate the health care system to promote positive health outcomes.
Overview
18
18
years of professional experience
Work History
Care Manager/Care Partner
Reliance Medicare Advantage/CCA Health MI
06.2021 - Current
Transitions of care post discharge to patients with complex needs, comprehensive needs assessments, interdisciplinary team collaboration, care plan implementation & evaluation, care coordination,critical thinking, face to face visits, customer service, and quality.
Achieved 5-Star rating for the health plan for SUPD STARS measure
Received recognition in multiple CCA newsletters for helping patients improve their health and navigate the healthcare system.
Educated clients and families on community resources, treatment options and health care services to better manage conditions.
Registered Nurse, Medical Surgical
Henry Ford Allegiance Health
01.2021 - 06.2021
Provided direct patient care on Medical Surgical units specializing in joint replacement, surgery, renal oncology, and sepsis
Implementation of the nursing process using thorough assessments, critical thinking, professional judgement, and collaboration with members of the health care team.
Clinical Coordinator & Certified Clinical Medical Assistant
IHA Dexter Primary Care
01.2006 - 12.2020
Supervised clinical staff, assisted with hiring/ training new clinical staff, and provided support to the Providers to maintain clinical flow.
Room patients, obtain vital signs, medication reconciliation, phone triage, venipuncture, injections, EKG's, suture removal, point of care testing, medication prior authorizations, and communicate test results to patients.
Provider Engagement Specialist ACO/PO at CCA Health ACO (formally Reliance ACO)Provider Engagement Specialist ACO/PO at CCA Health ACO (formally Reliance ACO)