Care Manager professional with experience in providing quality care for clients. Develops tailored care plans meeting unique needs of clients. Passionate about providing clients with high-quality care to improve quality of life.
Overview
18
18
years of professional experience
Work History
Care Manager/Care Partner
Reliance Medicare Advantage/CCA Health MI
06.2021 - Current
Performed transitions of care post discharge to patients with complex needs, comprehensive needs assessments, care plan implementation & evaluation, care coordination, care team collaboration, critical thinking, uncommon care, strong documentation, face to face visits, customer service, and quality.
Achieved 5-Star rating for the health plan for SUPD STARS measure.
Received recognition in multiple CCA newsletters for helping patients improve their health and navigate the healthcare system.
Registered Nurse, Medical Surgical
Henry Ford Allegiance Health
01.2021 - 06.2021
Provided direct patient care on Medical Surgical units specializing in joint replacement, surgery, renal oncology, and sepsis.
Implementation of the nursing process using thorough assessments, critical thinking, professional judgement, and collaboration with members of the health care team.
Clinical Coordinator & Certified Clinical Medical Assistant
IHA Dexter Primary Care
01.2006 - 12.2020
Supervised clinical staff, assisted with hiring/ training new clinical staff, and provided support to the providers to maintain clinical flow.
Room patients, obtain vital signs, medication reconciliation, phone triage, venipuncture, injections, EKG’s, suture removal, point of care testing, medication prior authorizations, and communicate test results to patients.
Provider Engagement Specialist ACO/PO at CCA Health ACO (formally Reliance ACO)Provider Engagement Specialist ACO/PO at CCA Health ACO (formally Reliance ACO)