Shannon Burk

Collaborated with interdisciplinary teams for comprehensive care planning, ensuring holistic approach to resident wellbeing.

• Spearheaded efforts to incorporate intergenerational programming into existing offerings, connecting older adults with younger generations for mutual learning and growth.
• Promoted mental stimulation through facilitation of brain fitness exercises, supporting cognitive health in aging residents.
• Coordinated transportation logistics for group outings to cultural venues or other off-site events, enabling access to enriching experiences beyond facility premises.
• Delivered empathetic support to residents facing challenging life transitions, providing guidance and resources to navigate difficult situations successfully.
• Cultivated a vibrant atmosphere within the community by decorating common areas seasonally and organizing special themed events throughout the year.
• Boosted community involvement through the organization of special events, promoting socialization and relationship-building among residents.
• Managed budgets for activity supplies and equipment, optimizing resource allocation while maintaining high-quality experiences for residents.

• Established strong relationships with community partners to bring additional resources and opportunities to enrich the lives of residents.
• Coordinated transportation logistics for off-site excursions, maximizing accessibility for all interested residents while ensuring safety protocols were maintained at all times.
• Recruited trained, and supervised volunteers to support the delivery of various life enrichment programs and services.
• Developed customized care plans for residents, ensuring their individual needs were met through tailored life enrichment programs.
• Promoted a positive environment within the facility by fostering teamwork among staff members and encouraging collaborative problem-solving efforts.

• Developed customized activity plans for diverse groups, ensuring inclusivity and accessibility for all participants.
• Maintained and ordered supplies for activities.
• Coordinated special events like holiday parties or themed days that fostered a sense of community among participants.
• Maintained open lines of communication between staff members to ensure seamless coordination of all aspects of the programming process.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.