Tamarra Baez
Rome,NY
Summary
Proven PCA and Sales Representative with a track record of enhancing patient wellbeing and increasing sales revenue. At Terrace at Woodland, I improved patient comfort and safety, leveraging skills in personal hygiene assistance and emotional support. Excelled in upselling at AutoZone, significantly expanding the customer base. Demonstrates exceptional care and strategic sales techniques. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 4 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care. Dedicated care professional, committed to supporting patients in feeling secure and comfortable in clinical and home settings. Responsible team player always willing to assume additional responsibility to ease family burden. Expertise in Assisted Living facilities.
Overview
2
2
years of professional experience
Work History
PCA
Terrace at Woodland
08.2023 - Current
- Assisted patients w Iit Ih daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse needs.
PCA
Brilliance Assisted Living
07.2022 - 12.2022
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Sales Representative
AutoZone
05.2022 - 06.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Recommended complementary purchases to customers, increasing revenue.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Heritage High School
Palm Bay, FL05.2021
Skills
- Personal Hygiene Assistance
- Meal Preparation
- Vital signs monitoring
- ADL support
- Personal Hygiene Assistance
- Behavioral Management
- Emotional Support
- Dementia Care
Timeline
PCA
Terrace at Woodland
08.2023 - Current
PCA
Brilliance Assisted Living
07.2022 - 12.2022
Sales Representative
AutoZone
05.2022 - 06.2022
High School Diploma -
Heritage High School
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