Shannon Busnel
Narragansett
Summary
Proven ability to provide excellent customer service and resolve customer complaints in a timely manner. Possesses strong problem-solving skills and the ability to multitask in a fast-paced environment. I am hardworking, highly motivated professional and eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
6
6
years of professional experience
Work History
Horse Caretaker
Candlelight Farms Inn
05.2024 - Current
- Ensured safety of horses by maintaining clean and secure stables at all times.
- Developed strong bonds with horses through consistent care and attention, fostering trust between caretaker and animal.
- Provided exceptional customer service to clients visiting the stable facility, ensuring a positive experience for both human and equine guests.
- Enhanced horse health by providing regular grooming, exercise, and proper nutrition.
Retail Worker
Star Department Store
06.2024 - 08.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
BUSSER / FOOD RUNNER
Prime Pub
05.2020 - 09.2023
- Responded to guests' requests in a timely manner with accuracy and courtesy
- Performed daily cleaning duties such as sweeping, mopping floors, washing dishes
- Collaborated with staff teams and developed business relationships with coworkers to build personal networks
BUSSER / FOOD RUNNER
The Coast Guard House
03.2023 - 05.2023
- Responded to guests' requests in a timely manner with accuracy and courtesy
- Provided assistance to servers as needed during busy periods of operation
- Created the dynamic of being organized with multiple tasks in order to run a smooth operation
DOG SITTING
Private Owner
01.2019 - 09.2021
- Developed positive relationships with clients through excellent customer service
- Demonstrated strong problem-solving skills when dealing with difficult behaviors or medical issues
- Communicated regularly with pet owners about their animals' progress
- Responded quickly to emergency situations involving animals under my care
- Adapted easily to changing environments and routines
Education
STUDENT IN TEXTILE MERCHANDISE DESIGN CANDIDATE -
University of Rhode Island
Kingstown, Rhode Island05.2025
Skills
- Time Management
- Safety Awareness
- Professional Relationships
- Guest Satisfaction
- Effective Problem-Solving
- Cross-Functional Training
Timeline
Retail Worker
Star Department Store
06.2024 - 08.2024
Horse Caretaker
Candlelight Farms Inn
05.2024 - Current
BUSSER / FOOD RUNNER
The Coast Guard House
03.2023 - 05.2023
BUSSER / FOOD RUNNER
Prime Pub
05.2020 - 09.2023
DOG SITTING
Private Owner
01.2019 - 09.2021
STUDENT IN TEXTILE MERCHANDISE DESIGN CANDIDATE -
University of Rhode Island
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