Shannon Calkins
Skaneateles,NY
Summary
People leader with extensive experience at Walmart, excelling in employee development and workplace conflict resolution. Enhanced team engagement and retention through effective communication and innovative talent management strategies. Skilled in compliance with employment laws, ensuring a safe and inclusive environment. Demonstrates strong analytical, communication, and teamwork skills, with ability to quickly adapt to new environments. Eager to contribute to team success.. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Store Manager
Walmart
Waterloo, NY
03.2022 - 04.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
Store Lead Manager
Walmart
06.2010 - 03.2022
- Established a strong presence within the local community by participating in events, partnering with area organizations, and supporting charitable initiatives.
- Ensured compliance with all company policies, local regulations, and industry best practices related to safety, sanitation, and employment laws.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Fostered a positive work environment, leading to increased employee retention and reduced turnover rates.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed employee relations issues, resolving conflicts to maintain a positive workplace culture.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Promoted diversity and inclusion within the workplace by initiating targeted training programs and implementing inclusive hiring practices.
Academy Facilitator
Walmart
09.2017 - 03.2019
- Promoted critical thinking skills by challenging students with complex problems that required creative solutions.
- Fostered a positive learning environment by establishing clear expectations and nurturing open communication with students..
- Increased overall course satisfaction among students by consistently evaluating feedback and making necessary adjustments to lessons.
- Integrated diverse instructional techniques, accommodating various learning styles and ensuring all students had equal opportunities for success.
- Enhanced student comprehension by incorporating real-world examples and case studies into lesson plans.
- Managed classroom behavior effectively, implementing consistent consequences while maintaining respect for all students.
- Facilitated interactive training sessions for diverse groups, enhancing engagement and knowledge retention.
- Provided coaching and mentoring to employees.
- Facilitated virtual, in-person and blended learning sessions.
Education
Bachelor of Arts - Technical Theatre
SUNY College At Oswego
Oswego, NY05.2004
Bachelor of Arts - Technical Theatre
Niagara University
Niagara Falls, NY05.2002
Skills
- Effective verbal communication
- Cultural competency
- Employee development
- Workplace conflict resolution
- Employment law compliance
- Team engagement initiatives
- Work Planning and Prioritization
Timeline
Store Manager
Walmart
03.2022 - 04.2025
Academy Facilitator
Walmart
09.2017 - 03.2019
Store Lead Manager
Walmart
06.2010 - 03.2022
Bachelor of Arts - Technical Theatre
SUNY College At Oswego
Bachelor of Arts - Technical Theatre
Niagara University