Versatile professional with 20+ years in education, sales, and customer service, skilled in coaching and developing individuals through empathetic communication and sound judgment. Proven ability to manage competing priorities while fostering collaboration among diverse stakeholders. Aiming to leverage expertise in relationship building and problem-solving to drive success in partner relations.
Overview
22
22
years of professional experience
Work History
Tik Tok Shop
Independent Work
Wesley Chapel, Florida
03.2026 - Current
Promoted brand products and services to engage customers and drive interest.
Assisted in organizing promotional events to increase brand visibility and engagement.
Collaborated with team members to ensure consistent brand messaging across platforms.
Collaborated with creative professionals to develop effective marketing strategies.
Researched industry trends to inform content strategy and voice.
Created and published engaging content on social media, blog, and website to attract and retain audience., creative and timely content on social media, blog and website.
Managed and curated content for social media channels, enhancing brand presence. for social media platforms.
Engaged with the audience through comments and messages on various platforms.
Managed community engagement through comments and direct messaging on social platforms.
Utilized editing and photography tools to enhance storytelling.
EDUCATOR / CLIENT & FAMILY RELATIONS
Pasco County Schools
Wesley Chapel, Florida
07.2019 - Current
Built trust-based relationships with students, families, colleagues, administrators, and support teams through consistent, empathetic, professional communication.
Served as a resource and advocate by listening to concerns, gathering relevant information, sharing available resources, and guiding individuals toward appropriate solutions.
Handled sensitive concerns and difficult situations through active listening, sound judgment, problem-solving, and solutions-focused support.
Communicated with parents about student performance and classroom activities.
Supported diverse individuals by identifying strengths, performance gaps, and growth opportunities, then creating targeted plans to improve outcomes.
Used discretion and professionalism when handling sensitive interpersonal matters, parent concerns, student information, and performance-related discussions.
Established a safe and comfortable learning environment by fostering positive interactions and setting clear behavioral expectations for students. by building positive relationships.
Participated in professional development workshops to strengthen teaching skills.
Took part in professional learning, team meetings, PLCs, and collaborative problem-solving efforts to improve performance consistency and stakeholder experience.
Worked with cross-functional teams, instructional leaders, administrators, and colleagues to solve issues, remove barriers, and support organizational and individual goals.
Managed multiple priorities and time-sensitive tasks while adjusting to changing organizational needs, staffing requirements, schedules, and procedures.
Communicated policies, expectations, and procedures clearly while ensuring consistent application across individuals and situations.
Held ongoing performance conversations, provided constructive feedback, and supported goal-setting to enhance continuous improvement.
Identified strengths and weaknesses to create strategic student improvement plans.
Encouraged positive self-esteem and mutual respect while promoting joy of learning and discovery.
Maintained accurate records of student attendance, grades, and test scores.
Kept accurate records, documentation, performance notes, communications, and progress reports while protecting confidential information.
Assessed student progress regularly through formal and informal evaluations.
Organized activities and resources to support student engagement in learning.
Integrated multimedia tools such as videos, slideshows, and audio recordings into lessons.
Collaborated with colleagues to share best practices in teaching methods.
Designed curriculum, lesson plans, and instructional materials for classroom teaching.
Attended professional development workshops and seminars to stay current on new trends in education.
Used strong communication and interpersonal skills to build positive rapport with students, parents, and fellow educators.
Collaborated with administrators and department team members to align curriculum goals and improve assessment methods. to support curriculum planning and assessment methods.
Collaborated with administrators and department team members to align curriculum goals and improve assessment methods. to support curriculum planning and assessment methods.
FLORIDA REALTOR / REAL ESTATE SALES ASSOCIATE
SVG Realty
01.2005 - Current
Conduct client consultations to identify needs, preferences, priorities, and budgets and recommend properties and solutions that align with individual goals.
Guide clients through complex transactions from initial consultation through closing, providing consistent communication and follow-up at every stage.
Negotiate contracts and transaction terms, ensuring accuracy, professionalism, confidentiality, and meticulous attention to detail.
Research and evaluate residential property values, market conditions, renovation considerations, and pricing strategies.
Built and maintained long-term relationships with buyers, sellers, title companies, contractors, and industry professionals, delivering personalized and responsive client service.
Coordinate with multiple parties simultaneously, including clients, title agents, lenders, contractors, inspectors, and other professionals.
Manage inbound and outbound phone calls, email correspondence, appointments, follow-ups, property tours, and client inquiries throughout the sales process.
Prepare documents, disclosures, marketing materials, correspondence, and transaction-related information while managing multiple deadlines.
Developed and maintained a robust professional network through relationship-building, referrals, community involvement, and proactive client outreach.
REAL ESTATE SALES ASSOCIATE
Keller Williams Realty New Tampa
Tampa, Florida
04.2005 - 08.2006
Completed BOLD Keller Williams intensive business-development and sales training program focused on mindset, lead generation, client relationships, and business-building strategies.
Sourced and engaged prospective clients through targeted outreach methods including phone calls, email, networking, open houses, and digital marketing.
Organized and led open-house events, engaging prospective buyers, addressing inquiries, identifying needs, and conducting property tours.
Conducted market analysis to inform pricing and marketing strategies, enhancing competitive positioning.
Negotiated contracts between buyers and sellers in real estate transactions.
Managed transaction workflow from contract start through closing while following compliance requirements.
Collaborated with escrow companies, lenders and home inspectors to fulfill terms and conditions of purchase agreements.
Built client relationships through regular communication and personalized service.
Explained financial requirements and analytical data to potential buyers and sellers.
Advised sellers on improving home appeal for buyers in the competitive market.
Cultivated strong connections with influential real estate stakeholders to enhance collaboration.
Attended real estate seminars to stay current on market trends and regulatory updates.
Created marketing materials and promotional content to attract prospective buyers and generate interest in properties.
Recorded and edited property tour videos and utilized social media and digital platforms to support marketing and client engagement.
Coordinated appointments, tours, communications, documentation, and follow-up with clients and industry professionals.