Shannon Campbell
Middle Island,NY
Summary
Dedicated and compassionate professional with a diverse background in childcare, office administration, and the service industry. Recognized for my exceptional interpersonal skills, empathetic approach, and a commitment to helping others. Seeking a role where I can leverage my experience, knowledge of psychology, human behavior and development, and genuine desire to make a positive impact.
Overview
8
8
years of professional experience
Work History
EARLY INTERVENTION SERVICE COORDINATOR
Therapists 2 Go
12.2023 - Current
- Developed individualized family service plans for families with infants and toddlers.
- Monitored progress of children's development using assessments and evaluations.
- Collaborated with other professionals, including physicians, psychologists, speech therapists, teachers and social workers to ensure that appropriate interventions were provided.
- Maintained accurate records of all contacts with children and families served within the program.
NANNY CHILDCARE GIVER
Private Family
South Setauket, NY
04.2018 - 05.2024
- Communicated positively with children and guardians
- Played games, worked on puzzles and read books to young children
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills
- Worked with parents to develop and implement discipline programs to promote positive behavior.
VIRTUAL OFFICE MANAGER
Sachs Center, ADHD and ASD Clinic
New York, NY
01.2023 - 12.2023
- Answered phone calls and emails to assisting clients with questions or concerns.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Processed invoices, bill payments and receipts to track finances.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
SPECIAL EDUCATION AIDE
Little Angels Center
Yaphank, NY
07.2022 - 07.2023
- Managed classroom activities and redirected problematic behavior
- Implemented behavior redirection methods to address problematic issues
- Modified general education curriculum for special-needs students using various instructional techniques and technologies
- Documented student progress, obstacles and academic milestones for parents and faculty.
BARTENDER
Finnbar Pub
Mount Sinai, NY
06.2018 - 03.2022
- Kept bar presentable and well-stocked to meet customer needs
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
PATIENT ENGAGEMENT SPECIALIST
Island Psychiatry
10.2019 - 01.2021
- Answered patient assistance calls, assessed needs and offered qualified support
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients and updated client records
- Provided clerical support to company employees by copying, faxing and filing documents
WAITRESS
Hartlin Inn
Sound Beach, NY
10.2016 - 03.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Bachelor of Arts - Psychology, Child And Adolescent Development
Southern New Hampshire University
Skills
- Upbeat and Positive Personality
- Efficient and Detail-Oriented
- Strong Communication
- Computer Proficiency
- Excellent with Young Children
- Conflict Resolution
- Documentation and Reporting
- Customer Service
- Encouragement and Motivation
- Activities Oversight
- Data Collection
- Procedure Assistance
- Complex Problem-Solving
- Patient Relations
- Case Management
Timeline
EARLY INTERVENTION SERVICE COORDINATOR
Therapists 2 Go
12.2023 - Current
VIRTUAL OFFICE MANAGER
Sachs Center, ADHD and ASD Clinic
01.2023 - 12.2023
SPECIAL EDUCATION AIDE
Little Angels Center
07.2022 - 07.2023
PATIENT ENGAGEMENT SPECIALIST
Island Psychiatry
10.2019 - 01.2021
BARTENDER
Finnbar Pub
06.2018 - 03.2022
NANNY CHILDCARE GIVER
Private Family
04.2018 - 05.2024
WAITRESS
Hartlin Inn
10.2016 - 03.2020
Bachelor of Arts - Psychology, Child And Adolescent Development
Southern New Hampshire University
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