Shannon Chapa

• Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
• Explained treatment procedures and instructed patients on home care guidelines.
• Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Took dental images following strict patient protection rules, applying lead aprons.
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
• Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
• Used Software to document and maintain patient information and health background.
• Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
• Reduced wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
• Ensured strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
• Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.

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• Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
• Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
• Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
• Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
• Demonstrated strong leadership skills while serving as a mentor to new firefighters, fostering a culture of teamwork and professionalism within the department.
• Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
• Oversaw equipment and vehicle upkeep to maintain emergency readiness.
• Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
• Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
• Assisted in the containment of hazardous materials spills, ensuring public safety and environmental protection.
• Controlled hazardous materials and waste incidents to avoid fires and injuries.
• Participated in physical fitness and training programs to maintain preparedness and stamina for fire rescues.
• Educated the local community on fire safety practices through presentations at schools, businesses, and other public venues.
• Operated hoses, pumps, ladders and other firefighting equipment.
• Assisted with regular maintenance of firefighting equipment.
• Evaluated areas after containing fires to identify and suppress hot spots.
• Inspected fire and life safety systems and equipment for proper placement at properties.