Shannon Chapel
Nampa
Summary
Experienced Certified Legal Nurse Consultant and Certified Correctional Health Professional with 25 years in nursing. Expertise in quality assurance and healthcare standards within correctional settings, analyzing medical records to identify trends that enhance compliance and improve patient outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Statewide CQI Data Analyst
Centurion of Idaho, LLC
Boise
10.2022 - Current
- Conduct approximately 400 medical record reviews each month for quality assurance purposes, identifying trends, gaps, and opportunities for continuous improvement.
- Provide guidance, data analysis, and quality improvement support to Idaho’s prisons for continuous survey readiness and preparedness for National Commission on Correctional Health Care reaccreditation surveys.
- Collaborate with correctional facilities organization-wide to ensure compliance with National Commission on Correctional Health Care standards.
- Implement, monitor, and evaluate corrective action plans from audit findings for effectiveness.
- Act as the point of contact for sentinel event reviews, analyze morbidity and mortality data, and compile findings into reports for regional leadership.
- Develop narratives, reports, graphs, and charts to effectively communicate and visualize CQI findings.
- Serve as Layout Editor for the Centurion Corporate CQI Newsletter, overseeing design, formatting, and visual presentation of quality improvement content.
Staff Nurse, Inpatient Unit
Treasure Valley Hospital
Boise
05.2011 - 10.2022
- Coordinated comprehensive discharge planning and transitions of care by assessing post-operative needs, arranging durable medical equipment, home health, or rehabilitation services, and educating patients and families on resources and discharge instructions, ensuring smooth transitions and improved post-discharge outcomes.
- Collaborated with physicians and interdisciplinary clinical teams to prepare for treatment and implement interventions, enhancing continuity of care across the patient care continuum and improving patient satisfaction.
- Support safe, patient-centered recovery and post-discharge outcomes through care coordination, family training, and ongoing planning for home-based or facility-based follow-up care.
- Deliver education and mentorship to newly hired staff, provide support during emergent situations, and coordinate in-services to promote nursing development and professional growth.
- Functioned as a super user and clinical resource during the implementation of two electronic health record systems, facilitating adoption, troubleshooting, and staff training to streamline transitions and enhance documentation accuracy.
Travel Nurse
Medical Staffing Network
Boise
01.2006 - 08.2009
- Provided direct nursing care to patients with acute, chronic, and complex conditions.
- Provided patient care across multiple healthcare facilities, ensuring quality and continuity of care.
- Adapted to new environments, facilitating seamless transitions in care delivery for diverse patient populations.
- Developed specialized skills to meet unique patient needs in varied healthcare settings.
- Utilized various electronic health records (EHR) systems in compliance with healthcare regulations and safety standards in diverse clinical environments.
Education
Master of Science - Nursing Informatics
Western Governors University
Salt Lake City, UT06-2022
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT09-2020
Associate of Science - Nursing
Great Basin College
Elko, NV05-2001
Skills
- Quality improvement
- Performance metrics
- EHR management
- Data visualization
- Report creation
- Compliance standards
Certification
- Certified Legal Nurse Consultant (CLNC)
- Certified Correctional Health Professional (CCHP)
Timeline
Statewide CQI Data Analyst
Centurion of Idaho, LLC
10.2022 - Current
Staff Nurse, Inpatient Unit
Treasure Valley Hospital
05.2011 - 10.2022
Travel Nurse
Medical Staffing Network
01.2006 - 08.2009
Master of Science - Nursing Informatics
Western Governors University
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
Great Basin College