Shannon Clardy
Shepherdsville,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
24
24
years of professional experience
Work History
PCA / Unit Coordinator in ICU
Norton Womens and Childrens Hospital
Louisville , KY
12.2022 - Current
- Performed vital signs monitoring including blood pressure, temperature, pulse rate and respiration rate.
- Responded to bell or light signal calls to assist patients with needs.
- Restocked unit frequently with necessary medical supplies.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Turned and repositioned bedridden patients to prevent bedsores.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Coordinated patient transfers between units and other facilities.
- Answered and directed incoming calls, providing information or taking messages as appropriate for efficient communication.
- Responded to emergency situations by following hospital protocols and assisting medical staff as needed.
Registrar
Norton Cancer Institute/Infusion Center
Louisville , KY
10.2021 - 06.2022
- Answered questions and fulfilled requests with friendly and knowledgeable service.
- Utilized reporting system to print patient charts, labels and future appointments report.
- Greeted patients upon arrival and verified patient information.
- Followed up on any outstanding referrals or authorizations needed for care.
- Ensured compliance with HIPAA regulations when handling sensitive information.
- Responded to incoming calls, scheduling and rescheduling appointments as requested.
- Instructed patients regarding how to prepare for appointments.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Assisted back office patient processes to reduce office wait times.
PCA/Unit Coordinator PCU
Norton Women and Childrens Hospital
Louisville , KY
07.2019 - 10.2021
- Performed vital signs monitoring including blood pressure, temperature, pulse rate and respiration rate.
- Assisted with patient admissions, discharges and transfers.
- Restocked unit frequently with necessary medical supplies.
- Answered patient call signals and signal lights to determine patients' needs.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Turned and repositioned bedridden patients to prevent bedsores.
- Collected specimens from patients for laboratory testing purposes.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Responded to emergency situations by following hospital protocols and assisting medical staff as needed.
Clerk
M & L Auto Sales
Radcliff , KY
08.2018 - 06.2019
- Maintained inventory levels of office supplies and equipment as needed.
- Verified accuracy of all paperwork prior to submission for processing.
- Provided excellent customer service to ensure satisfaction.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Inventoried and ordered materials, supplies and services.
- Delivered messages and ran errands.
Homecare Aide
Lifeline Homecare INC
Shepherdsville , KY
05.2000 - 08.2018
- Assisted family members in understanding how best to provide care for their loved one at home.
- Assessed home environment for safety hazards and made recommendations for improvement when necessary.
- Assisted clients with activities of daily living like meal preparation and feeding.
- Observed changes in the patient's condition or behavior that could indicate a need for further medical attention.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Documented patient status and reported changes in care needs.
- Improved patient outlook and daily living through compassionate care.
Education
GED -
Elizabethtown Community And Technical College
Elizabethtown, KYSkills
- Basic Life Support
- Compassionate Care
- HIPAA Compliance
- Professional Bedside Manner
- Self Motivation
- Medical terminology knowledge
Accomplishments
- Sunshine Award - Norton Women and Childrens Hospital PCU
- PCA of the year nominee - Norton Women and Childrens Hospital ICU
- Caregiver of the year - Lifeline Homecare INC
Timeline
PCA / Unit Coordinator in ICU
Norton Womens and Childrens Hospital
12.2022 - Current
Registrar
Norton Cancer Institute/Infusion Center
10.2021 - 06.2022
PCA/Unit Coordinator PCU
Norton Women and Childrens Hospital
07.2019 - 10.2021
Clerk
M & L Auto Sales
08.2018 - 06.2019
Homecare Aide
Lifeline Homecare INC
05.2000 - 08.2018
GED -
Elizabethtown Community And Technical College
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